Windows 10: how to remove try another verification method on my phone number

My account has been locked for some reason; they say it's suspicious activity, and it asks me to verify with a code. The only verification method I have is my phone number, and when I try to send the code, it says try another verification method, even though it's the only one I had. I tried the account recovery form, but for some reason, Microsoft does not believe that this is my account. How do I get my phone number working and not say try another verification method? email: *** Email address is removed for privacy *** and not only this email, every single outlook email that uses this phone number says the same

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Microsoft account and phone number linked

Microsoft account password recovery requires two verification codes being sent using two different verification methods. Each Microsoft account has at least two verification methods, the phone number and additional email address which are asked and required when you set up a new Microsoft account with a new hotmail.com or outlook.com email or using a third party email.

When the thief who got your phone tries to recover your password, all your verification methods / security info phone numbers and email addresses will be listed for him to select one. OK, the thief naturally selects your phone number, gets the code sent as a text message, and enters it.

But, clicking Next after entering the code he needs to select another security info contact (phone / email) from the list to receive second verification code.

Password recovery is not possible with just your phone, the system is clever enough to make it impossible by requiring two codes being sent to two different phones and / or emails.

You can add as many phone numbers and email address as you wish as security info contacts at https://account.live.com/proofs/mana...&refp=security. I wholeheartedly recommend that you add at least another security email address; if you only have one phone number and one email added, those which were required when you set up the Microsoft account, and that thief got your phone, the recovery would be as impossible to you as it is to him, you both having access to just one of required two verification methods.

 

"The verification method isn't working" fix when you don't have another verification method

In microsoft account "*** Email address is removed for privacy ***" , the account is locked. When I tried to unlock it through the verification code sent in SMS, it says "The Verification method isn't working right now. Please try another method." But the problem is I only had the phone number as the method of verification due to which I can't login into my window.

 

Google strengthening 2-Step Verification for Google account

Source: https://gsuiteupdates.googleblog.com...e-prompts.html