Windows 10: How to fix "unable to save" in microsoft photos

I tried trimming a video using Microsoft photos. it usually always works, and it is the best as it is the most convenient tool for me. but it hasn't been saving my videos and just says, "unable to save. there was an error while saving. please try again later." So, I just have 3-minute-long clips, unable to trim them to 30 seconds. i have tried repairing and restarting my pc. but i haven't tried reset as i am afraid it might wipe all my videos. please help.

:)

 

Unable to export videos using Photos application

Hello,

Thank you for writing to Microsoft Community Forums.

I understand that you are unable to export videos using Photo application, let us try few troubleshooting steps to fix this issue.

Refer the article on Fix problems with apps from Microsoft Store.
If the issue persists, I suggest you to uninstall and reinstall Photo application.

To do that,

1. Click on Start icon.
2. Type Windows PowerShell.
3. Right click on it and select Run as administrator.
4. Type the following command and press Enter: Get-AppxPackage *Photos* | Remove-AppxPackage

Restart the computer and reinstall Microsoft Photos app from Microsoft Store.

Hope it helps.

Sandeep Kumar M

Microsoft Community - Moderator

 

how to save scanned photos and documents to computer

Hi,

Thank you for contacting Microsoft Community. Your interest in Windows 10 is much appreciated.

I suggest you to follow the below steps to give permission for entire system, so that you can save the files in photos and documents.

• Right click on the folder and click on properties.
• Click on security tab and select the group\user name.
• Click on edit option and check the option full control.
• Click on apply and then on ok button.

Now you can try saving the file in photos and documents and check if the issue persists.

Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.

 

Windows 10 Photo App unable to sync photos

Hi,

I realize that you face difficulty with photos app. I will certainly help you.

To assist you better, let us know whether you are using same Microsoft account to login to the Windows photo app on both laptop and Desktop.

If not I suggest you to use same Microsoft account to log-in both laptop and desktop.

Then sign out of the photos app and restart the system. Then login again into Windows photo app and check.

If the issue persists, I suggest you to remove and re-add the source location within the windows photo app. Please follow below steps to change the source location.

• 
  Type photos in search bar and press enter.
  
• 
  Then click on settings (gear icon) in photos app and under
  sources section add the path where photos are saved.
  

Please get back to us if you still face any difficulty with photos app.

Thank you.