Windows 10: How to fix no audio problem even when headphones plugged in new pc

I have recently got a new pc and it noticed it has no sound when putting headphones in and the sound is called Digital Audio S/PDIF ive tried troubleshooting but i dont know whats going on like no sound on anything but its showing that sound is playing in settings

:)

 

DTS Audio Control and headphone plug

Hi Terry,

This issue with the DTS Audio Control can be caused by system corruption on the application itself. As an initial troubleshooting step, we suggest that you uninstall the application. Here's how:

• Type DTS in the search field at the task bar.
• Right-click on the DTS Audio Control in the results.
• Click Uninstall.
• Once done, proceed with installing it back.

You can also check out with HP as the manufacturer of this application for any updated drivers that can help to resolve the issue.

You may try to plug in the headphone again once the issue has been resolved. If it is the same, try a different headphone and let us know about the results.

Should you need additional assistance, do let us know.

 

Audio playing through speakers while headphones are plugged in

Hello,

We regret for the inconvenience and at the same time we appreciate the effort you have put in to resolve the issue.

As an initial recommendation, I suggest you to check what are the playback devices configured in Windows. Follow the below steps.

1) Open sound from Control Panel.

2) See if the devices are set correct in the playback window. Also, right click anywhere and choose show disabled Devices to find out if any of the devices are not configured properly.

3) Amongst the listed items disable and re-enable your headphone device and repeat the same steps for speakers.

Next, I suggest you to refer to the below Microsoft Help link and check if it helps to resolve the issue at the first place.

Fix sound problems

Though unclear if you have already deployed the mentioned troubleshooters, I suggest you to follow these steps to run the Windows in built troubleshooter. This is a diagnostic which helps to identify any potential issues present
in your PC.

a) Write Troubleshooting in the search box and hit enter.

b) Click on Troubleshooting
tab.

c) Click on view all option on the upper left corner.

d) Select the Playing Audio option from the list.

e) Click Next to run the Troubleshooter

Note: Also use the Hardware and Device troubleshooter from the view all list,

If it still does not help, access the laptop manufacturer’s website and download the latest sound drivers, install it and check if it works fine and if it switches to speaker
automatically from headphones when it’s plugged in.

Write to us with the updates status and the required information related to audio output in Windows, for us to be able to assist you further.

Thank You.

 

Extremely bizarre issue where headphones don't work after being unplugged and plugged back in

I was going through your suggestions, until I got to this part. When I got to step 16 on that list (create a new admin user account and see if the problem persists in that account), I tried that suggestion and created a test account. At first, when I plugged
in my headphones they weren't working (same as my original problem). But then when I unplugged them a Windows notification message popped up in the bottom right, saying something along the lines of "an audio device was disconnected". I plugged my headphones
back in and got the same kind of windows popup asking what type of device I just plugged in, and I selected the headphone option. After that, the headphones worked fine even when unplugged and plugged back in. Unfortunately, they are only working fine in that
alternate user account, and not in my normal one.

So I guess that means that the problem lies somewhere in my account settings, but how on earth do I fix it?