Windows 10: How to disable windows 11 print screen collate option

Hi I recently upgraded a user from windows 10 pro to windows 11 pro. The accounting program this user uses is called Business Vision. Business Vision uses a feature when printing to Print to Screen which uses Windows print screen feature and here is the issue. A collate option is auto selected when the user tries to print but this freezes the Business Vision program. I cannot go to the control panel and remove this setting directly from the printer preferences as this is specific to windows print screen. I have Contacted Business vision support on this and they have also said this is an i

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Issue with collated printing in the last 2 weeks (Windows 10)

Good morning,

I have had a bit of a random issue being reported to us, which I can only think it is OS based.

Roughly 2 weeks ago it was reported that our Canon LPB7750CDN printers (all 4 of them) stopped working with regards to collated printing. We have had no updates for the printers, but there have been a few MS Windows 10 updates recently which were done.

It will not print collated on anything I have tried so far, MS Office 2013, Office 365, Adobe PDF Reader, Google drive/docs which makes me think it might possibility be a OS issue as none of the other software has been updated, we have not changed servers
or print servers, printers have not been added or removed nor update.

I got in contact with Canon, and they said:

"We are sorry for the inconvenience experienced. At Canon, our softwares do not possess the possibility or functionality of collated printing.

What we can recommend you is to use other software that have such option. Since you have the Windows operating system, we recommend using Microsoft Office programs."

I am not really sure what other options we have, and unfortunately we need collated printing as it is year end and most of our support staff need to print off reports.

Any ideas, or solutions would be greatly appreciated.

 

print screen option

Hi,

To better assist you with your concern regarding the print screen option, we would like to gather a few more information from you. Kindly answer the questions below:

• When you say you want to print screen, do you mean you wanted to take a screenshot?
• Was this option working before?
• Were there any programs/updates installed on your computer prior to this happening?
• Are there any error messages when you try to press the print screen button?

In the meantime, here are a few ways on how to perform a print screen on Windows 10:

• Press the PrinttScreen button to copy the screen to the clipboard.
• Press the Windows+PrintScreen buttons on your keyboard to save the screen to a file.
• Use the built-in Snipping Tool.

We're looking forward for your response.

 

How to collate when printing images from File Explorer?

I scanned in some images of a document, fiddled around with them a little, and then went to print the images off again. However, I can't find an option to collate them when doing so.

I'm just going to paste them into PowerPoint and print from there for now, but is there any way to enable collation of pictures if I ever need to again?