Windows 10: How to deregister the DELL,HP , Lenovo autopilot PC from Intune portal

After replacing the motherboard we are not able to add new motherboard in our intune portal

:)

 

Deregistration of computer from Intune/Autopilot system

I recently purchased a used computer from an Ebay retailer. The computer appears to be registered with Intune/Autopilot program and I cannot install Windows on the machine due to a requirement to enter “School” or “Work” credentials, which I do not have. Is there a way to have this machine deregistered from the Intune/Autopilot system? What information is required?

 

Autopilot Profiles: Azure /Intune.

In the Microsoft Partner Center Dashboard I am able to both create and configure Autopilot profiles and (once it’s working) register devices to apply those Autopilot profiles to.



In the Azure Intune Dashboard I am able to do the exact same functions as mentioned above in the Microsoft Partner Center by navigating:

• Open Azure
• Open InTune
• Click Device Enrollment
• Click Windows Enrollment
• In this GUI there are options for Windows Autopilot

The odd thing is that for the same customer I can configure Autopilot in two different places. Additionally, if I create a profile in one location, it does not propagate to the other. I can have two completely different profiles in each place.



How is it determined which is the profile that will be used for Autopilot if I have one in each place? Is one being phased out? Thanks for any information that you can provide.

Also, what would happen if we had a device from a completely different source than Ingram? Like we inherited a client that already had PC’s, and we wanted to onboard them with the Azure/InTune stack? Would we not be able to register
those devices? I don’t think Ingram would interested in taking requests for devices that they didn’t even sell.

Thank you.

 

Deregistration of computer from Intune/Autopilot system

Hello John, this is Emily.

This is a tough one. Because you purchased it as a used model, only the organization can deregister it. Microsoft cannot interfere organization's management on their devices/users. Unfortunately you will need to contact this Ebay retailer and see if he can get in touch with the organization. The organization IT has the options to deregister it from either Intune or Admin Center. Mind you, a lot of organization ITs these days don't seem to be aware of the deregisteration process and might not be helpful. I've run into this scenario quite often while helping others. You might want to share this article with them just in case: https://learn.microsoft.com/en-us/autopilot/aut...

Good luck to you!!