Windows 10: How to delete the orange border in quick assist

Discus and support How to delete the orange border in quick assist in Windows 10 Software and Apps to solve the problem; I have the question that when i or my friend control our computer by quick assist that the orange border make our eyes feel uncomfortable therefore i... Discussion in 'Windows 10 Software and Apps' started by Đức Anh Phùng, Apr 2, 2025 at 10:22 AM.

  1. How to delete the orange border in quick assist


    I have the question that when i or my friend control our computer by quick assist that the orange border make our eyes feel uncomfortable therefore i want to disable it

    :)
     
    Đức Anh Phùng, Apr 2, 2025 at 10:22 AM
    #1

  2. Quick Assist

    Hi Henry,

    It's possible that your computer's Internet Options is not set properly, that's why you're experiencing issues with Quick Assist. Kindly make sure that your computer is allowed to save encrypted pages by following these steps:

    • Type internet options on the search bar.
    • Click on Internet Options.
    • Click on Advanced.
    • Scroll down, and make sure that Do not save encrypted pages to disk is unchecked.
    • Click OK.

    Once done with the steps, try to use Quick Assist again, then check if the issue persists.

    Don't hesitate to reach out to us if you need further assistance with your concern.
     
  3. gordon99 Win User
    Quick Assist problem

    I am able to get into Quick Assist ok but the problem I have is that the screen to which I am trying to assistance has a black border which hides one or two of the top right hand buttons. Is there any way to remove this black border or is there a better free equivalent program that shows the whole screen? I am using Quick Assist to provide assistance to a Windows 10 Pro laptop from my Windows 10 Home edition laptop.
     
  4. Nikhar_K Win User

    How to delete the orange border in quick assist

    Quick Assist

    Hi,

    Thank you for writing to Microsoft Community Forums.

    Please reply to the following questions to get a better understanding of the issue:

    • What happens when you search for quick assist in the start menu?
    • Are you getting any error message while opening Quick Assist?
    • Which build version of Windows 10 is installed on your computer?
    • Since when are you facing this issue?
    • Did you make any changes to the computer recently?

    However, you can try the troubleshooting steps mentioned below:

    Method 1: Re-registering the app

    1. Type PowerShell on the search bar.
    2. Right click on PowerShell and select
      Run as administrator.
    3. Type the following command and press Enter:

      Get-AppxPackage -AllUsers| Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
    4. Once the process is completed, restart the computer and search for Quick Assist.

    Method 2: Creating new user account

    You can create a new user account and check if you are able to open Quick Assist.
    To create a new user account please follow the steps from L: Create a local user
    or administrator account in Windows 10.

    Hope it helps.

    Let us know if you got the help you needed by clicking ‘Yes’ or ‘No’.

    Nikhar Khare

    Microsoft Community - Moderator
     
Thema:

How to delete the orange border in quick assist

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