Windows 10: How to contact a human being to route to a valid support agent to renew a complicated...

If anyone knows how to get a live MS operator to successfully route to a specific product renewal issue that is not supported correctly with phone numbers and web sites.Please share your grief.Or expertise.MichaelNot about Windows but its an issue below you have to select something...

:)

 

How to contact human customer support agent from Microsoft?

I need to speak to a human customer/technical support agent from Microsoft, please.

 

Human support ?

Hello Dyari,

I have a locked account and cannot reactivate it. I don't get a security code by email from Microsoft (spam folder is also empty). Trying the account recovery form does not work. It actually made matters worse and locked my account further.

The only way that could eventually help would be a human supporter that could actually look into this matter. Maybe I could proof that way that I actually am the owner of the locked account.

I tried your suggestion : "Chat with a support agent in your web browser". But that does not connect me to a support agent it only displays :
Choose a support option:

Reset password.

and reset password does not work for my locked account.

Kind Regards,

Gerhard

 

Support agent

Hi Awiese. I'm Greg, 10 years awarded Windows MVP, specializing in Installation, Performance, Troubleshooting and Activation, here to help you.

It's become increasingly harder to reach Microsoft Support chat or phone agents ever since WIndows 10 reached 1.3 billion users which is more than almost anything on earth - except Facebook which has never had personal agent Support.

Besides that almost no company gives free human support for free services, yet for years Microsoft has given support for it's free Upgrades and other free services without requiring proof of purchase.

If you paid for a product then you can expect Support and I'd keep pushing for it. Contact Microsoft Support at https://support.microsoft.com/contactus. Explain the problem and keep asking for an agent.

But since you're here why don't you let me help you interactively in forums? Just describe the problem, how it started and what you've tried so far to fix it. I'll do my best to help or find someone else who can help better.

Feel free to ask back any questions. Report back results for more steps if necessary.

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