Windows 10: How have I been charged a subscription when I dont have any active subscriptions? my bank...

I have been charged a subscription fee from Microsoft, i have checked my emails under subscription and although my bank details are saved there are NO active subscriptions and never have been. I have spoken to my bank and they have advised my bank details are linked to a Micorosoft account, I know this because i can see them linked to the one i am active on but like I said it doesnt say any active subscriptions.

:)

 

Cancel subscription

I need to cancel a monthly subscription but I can't find it in my subscriptions. I have the order # and I am being charged monthly, how can I cancel this? We have logged in to the accounts and cannot find the subscription listed to cancel it.

It is Order #:

e34d5408-35d1-45c2-aa11-79878dd5201a

$7.99/mth

Thanks

Janelle

 

skype subscription cancellation

Hi,

Subscriptions must be canceled at least three days before your renewal date to avoid being charged for the next billing cycle.

Following article will guide you step by step what to do for cancellation of subscription

https://support.skype.com/en/faq/FA1881/how-do-...

Please let me know, if that helps.

Kind Regards:

Engr. Malik Yasir

 

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