Windows 10: How do I stop windows from falsely hibernating because of battery?

My Dell XPS 13 7390 will randomly hibernate periodically, and from the logs it says the reason is because the battery is low, but it happens even when it is plugged in, and it will work fine for a long time after booting back up if it was on battery. The readings from batteryreport are ok, and the battery was replaced by me a few years ago. I have even tried uninstalling the battery manager "Microsoft ACPI-Compliant Control Method Battery" and reinstalling it, but it still will hibernate because of battery like 3-8 times a day.

:)

 

Battery drain in hibernation

This is a volunteers forum. We cannot fix anything for you!

I would start by taking these steps:

1. Put Windows into hibernation.
2. Get it out of hibernation.
3. Check the time stamp of the hidden file C:\Hiberfil.sys. Does it reflect the time when you took Step 1 above? If it does not then the machine was not in hibernation.
4. Before going to bed, make a note of the battery charge.
5. Switch the machine off and unplug the power cord.
6. Next morning, before plugging in the power cord but after turning it on, make another note of the battery charge. If there is a noticeable discharge then you have a leaky battery or a problem with the motherboard. Windows can't be the culprit because it
   was off all night.

 

Hibernate drain my battery

Hi,

Corrupted registry files may be a possible reason why your computer won't hibernate after an update is installed, To better assist you and provide you with the appropriate resolution, kindly answer the questions below:

• What is the make and model of your computer?
• Are there any error messages when trying to hibernate your computer?
• Are you experiencing issues when resetting or shutting down your computer?

In the meantime, we would suggest that you run the Power troubleshooter and check if the issue persists. Kindly follow the steps below:

• Press Windows key + R to open the run command.
• Type control and press enter to open Control Panel.
• Type troubleshooting in the control panel search box.
• Click view all on the left pane.
• Run the Power Troubleshooter and follow the on-screen instructions.

We'll be waiting for your response.

 

Laptop no longer hibernates on critical power

Hi Mike,

The laptop's battery is possibly wearing out. Since you haven't change any settings, we suggest that you change the critical battery level a bit higher so that your laptop can perform a hibernation on a much higher percentage than the default. Follow the
steps below:

• Type Power Options on the Start menu search bar.
• Under Battery, click on Critical battery level.
• Chang the default percentage to 10% or higher.
• Click on Apply.

Looking forward to your response.