Windows 10: how do I speak with someone live, you have double billed by account

Discus and support how do I speak with someone live, you have double billed by account in Windows 10 Gaming to solve the problem; You have billed by twice for the same product.... Discussion in 'Windows 10 Gaming' started by Bill Stevens1, Dec 12, 2023.

  1. how do I speak with someone live, you have double billed by account


    You have billed by twice for the same product.

    :)
     
    Bill Stevens1, Dec 12, 2023
    #1

  2. If I log into my account it says my microsoft 365 subscription is canceled but I keep getting billed on an annual basis. I need to speak to a live person

    If I log into my account it says my microsoft 365 subscription is canceled but I keep getting billed on an annual basis. I need to speak to a live person
     
    Callan Sullivan, Dec 12, 2023
    #2
  3. xbox live gold

    Hi,

    There are several possible reasons as to why you're encountering issues purchasing an Xbox Live Gold Membership. Here's a list of the common factors:

    • An outdated billing address
    • There's an ongoing Xbox Live server outage.
    • You're using a child account which is not allowed to purchase online.
    • You have an ongoing membership that was suspended due to an outdated payment option.

    For us to point you to the best approach in resolving this issue, kindly answer the following questions:

    • Is this the first time you're signing up for an Xbox Live Gold subscription?
    • Are you using a child or an adult account?
    • Are you getting any error messages when purchasing the subscription?
    • Are you trying to purchase the subscription through your Xbox One console or through a web browser on your computer?

    To verify if there's an ongoing service alert, kindly visit the
    Xbox Live Status
    page.

    We also recommend updating your billing address online. Here are the steps:

    • In a browser, go to
      My Account
      .
    • If needed, sign in to the Microsoft account you want to change.
    • Select Payment & billing, and then select Billing info.
    • Select Edit profile, and then follow the instructions to correct your billing address.
    • Try to make your purchase again.

    The Xbox phone and chat support team have access to the tool that can help determine the root cause of this issue. We also suggest that you get in touch with them. Click this

    link
    for their contact information.
     
    Catherine Cus., Dec 12, 2023
    #3
  4. how do I speak with someone live, you have double billed by account

    Xbox Live cancelled- billing confusion

    Hi,

    For most Xbox issues :

    The Microsoft Community (formerly Answers) has no influence on XBox or XBox Live

    so you need to contact them.

    XBox - Support

    Xbox Support

    XBox - Contact Us (Support)

    Xbox Support

    XBox - Support Forums - and My XBox (on upper right)

    Redirecting

    Xbox Support phone number

    • Toll free: (800) 4MY-XBOX or (800) 469-9269
    Hours of Operation: 600h to 2200h / Pacific Standard Time / everyday

    International (Direct Dial to U.S.A): 425-635-7180

    XBox LIVE - Service Status

    Xbox Support

    Manage XBox Live Account

    Xbox Support

    Troubleshoot XBox Live Sign-in Problems

    Xbox Support

    Xbox Live - Account Suspension Case Review

    http://forums.xbox.com/xbox_support/xbox_360_support/f/41/t/2023560.aspx

    Xbox Live - Policy & Enforcement - Case Review

    https://enforcement.xbox.com/Home/HowTo#sub-topic0-6

    Xbox - Feedback

    http://xbox.uservoice.com/

    Hope this helps.

    --------------------------------------------------------------------------------------------

    Rob Brown -
    Microsoft MVP
    <- profile - Windows and Devices for IT : Bicycle - Mark Twain said it right.
     
    SpiritX MS MVP, Dec 12, 2023
    #4
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how do I speak with someone live, you have double billed by account

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