Windows 10: How do I report this fraud and get a refund?

Someone hacked into my Microsoft account and bought 5 gift cards, 2 on my credit and 3 on my debit. I called Microsoft and they told me to go to order history and fill out a refund form, but I cannot find it anywhere. is there a number I can call or someone I can contact to get a refund for the unsanctioned purchases made on my account?

:)

 

REPORTING A FRAUD

Your state or provincial government likely has a law enforcement division that citizens are encouraged to contact to report fraud.

 

REPORTING A FRAUD

Hi,

It is a Scam.

Microsoft and their associated Companies, Partners, etc. will never contact you with cold-calls, popups, etc.

This is the advice given to anyone who has any phone calls, etc. like this about Malware, License Expiry, etc.

We all have errors and warnings in our event viewer, which is another ploy they use to scare you

These so-called "Microsoft" Tech Companies either want to sell you worthless software, or gain Remote Access to your Computer to try and steal your Banking and Credit Card details and to also carry out an Indentity Theft on you.

You are the only one who knows if you have given them Remote Access.

If you have given them Remote Access and if you do Internet Banking, contact your Bank, explain it to them and change Passwords.

If you use your Credit Card online, cancel it and get a new one issued to you.

And the only way that you willl know that you are free of them is to save your Data and do a clean install of your Operating System.

@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

And Microsoft does not contact you, unless YOU have made prior arrangements with them to do so.

There is a section in the link I am supplying you about this at the end of it

Read this Microsoft Information:

"Avoid tech support phone scams"

https://www.microsoft.com/en-us/safety/online-privacy/avoid-phone-scams.aspx

Do not trust unsolicited calls. Do not provide any personal information.

Here are some of the organizations that cybercriminals claim to be from:

• 
  Windows Helpdesk
  
• 
  Windows Service Center
  
• 
  Microsoft Tech Support
  
• 
  Microsoft Support
  
• 
  Windows Technical Department Support Group
  
• 
  Microsoft Research and Development Team (Microsoft R & D Team)
  

Report phone scams

• 
  Help Microsoft stop cybercriminals by reportinginformation about your phone scam.
  
• 
  In the United States, use the
  FTC Complaint Assistant form.
  
• 
  In Canada, the
  Canadian Anti-Fraud Centre can provide support.
  
• 
  In the United Kingdom, you can report
  fraud as well as
  unsolicited calls.
  

Cheers.

 

Refund for App

Hello lj80,



If you purchased the application yourself, we are unable to provide a refund for that purchase. If the purchase was not made by you, please contact your financial institution to report the fraud so that they can handle the claim with our fraud department.
Otherwise, being as there is no way for us to retrieve the product that you have acquired, there is also no way to provide a refund for an application.



Apologies for the inconvenience,