Windows 10: How do I remove family safety from my account?

May 24, 2023, my computer stated prompting me that I needed to be a parent to access accounts outside of Microsoft. I tried to set myself as a parent to make it go away. Somehow, my age was listed as ten years old and in New Zealand. I am an adult with no children in the US. I was effectively locked out of my computer. I cannot access Chrome or sign in to anything that I need as the consent prompt pops up. I cannot remove myself from family safety because I am the administrator, and I am showing as underage. I have opened multiple cases, spent probably close to 15 hours on chats and phone call

:)

 

Remove myself from the Family safety

Hello Billy,

I understand that you are trying to remove yourself from the Family safety settings in Windows. We will help you.

Note: You cannot remove yourself from a family if you are the only adult and there are still child accounts still in the family.
If you want to remove yourself, you'll need to add another adult first, or remove all the child accounts first.

I suggest you to follow the below steps and check if it helps you regarding the
family safety settings.

Turn off family settings in Windows.

• To turn off family settings for a child in your family, sign in at account.microsoft.com/family. Then choose one of these
  options:
  • Remove them from family settings by choosing Remove, then selecting their account, then selecting
    Remove again. They’ll still be able to sign in to their PCs, but this will remove any family limits that you set.
  • Or select them from the main family page, which will bring you to their Recent activity. If
    Activity reporting is turned On, turn it
    Off. Then repeat for the other settings pages (Web browsing, Apps, games & media, Screen time, Purchase & spending), making sure that those switches are turned
    Off.

Keep us posted if the issue is resolved. We are glad to help you further.

 

Unable to remove child account from Family

Thanks Elise. Your suggestion worked. I contacted live chat option via "Get Help" app.

Just for others who read this in future I had performed the following steps to solve the issue.

1. Log into Microsoft Family Safety
   
2. Select 3 dots on the top right of child's card & select "Remove consent for this child's account"
   
3. It then warns, "You are about to remove parental consent for this child. They will no longer have permissions to access certain Microsoft sites and services."
   
4. Click on "Remove consent" button
   
5. Go back to Microsoft Family Safety home page. Wait for few seconds for settings to reflect. The child account will disappear from family home page.