Windows 10: How do I remove an e-mail address from my account?

How do I remove an e-mail address from my account?

:)

 

Replacing Microsoft Account Administor E-Mail Address

Hello,

I recently changed my e-mail address and then logged into my Microsoft account. The administrator account still shows my old e-mail address under my account name. How to I change my old admin account e-mail address with my new e-mail address?


Thank you

 

Receive e-mail correspondence at an e-mail address that is not associated with my account

I contacted them. They were unhelpful. His only suggestion was to create a new account, which is ridiculous. He actually says that he sees the e-mail address in question listed on my account, but he would not or could not remove the e-mail address from my
account, and he did not believe that I do not see it listed. (As stated above, I do not see the e-mail address listed anywhere on the account management tools at http://account.microsoft.com.)

He then transferred me to an Accounts and Billing department person who could not help, so she transferred me to another department that apparently only addresses questions regarding Microsoft Office for Australia and New Zealand, so they transferred me
back to an Accounts and Billing department person who also said she could see the e-mail address on my account but could not remove it, so she transferred me to someone at Windows technical support who could not understand the issue whatsoever.

The end result is that that the issue is still not resolved after 1.5 hours on the phone tonight. Regarding this issue, I have spoken to or chatted with over a dozen people at Microsoft and no one has been able to help.

The effort required just to convince the support personnel that the issue is real is very annoying. Every time I have talked to someone new at Microsoft, I have had to explain the issue from scratch, and then try to convince them that this glitch with my
account is a real issue. The second Accounts and Billing person I spoke to confirmed to me that it's a glitch; however, she did not have the ability to fix the glitch.