Windows 10: how do I fix the 'generic audio driver problem' as the troubleshoot says to I already tried...

I have tried the device manager steps, and all the audio device segments say 'installed and ok' so I am unsure how to fix this because on zoom interviews the button is greyed out to unmute and play the speaker

:)

 

Generic Audio Driver Issue

I tried updating drivers, un and reinstall them didn't work. When I run the troubleshoot it says I have a GENERIC AUDIO DRIVER issue....anybody have any suggestions to how I can fix this?

 

Troubleshooting a sound problem deletes my audio driver!

First of all, you ought to carefully read my post before you offer your combative attitude ( I've heard about you)
Now stay with me here and TRY TRY TRY to read the following carefully :

1. In the midst of browsing , Windows defender kicked in.
2. Windows finished the scan.
3. Moments later I've noticed a red X on the speaker icon.
4. When I clicked on the red X icon , the automatic troubleshooter popped up and began ticking for ever.
At the end it announced : Could not fix the problem.
5. Frantically checked the Audio drivers list. my realtek driver disappeared.
As to your reply to my question concerning the effectiveness of MS troubleshooter, your guesswork does not count as an exact science answer: "A variable" ROFLMAOL .

 

Troubleshooting a sound problem deletes my audio driver!

If, for example, you run the audio troubleshooter then it might well suggest deleting your audio driver & replacing it with an MS audio driver as a solution. If this is what you did then you might find, as I did & have many others have done, that your audio works well using the MS driver.

You can search this forum to see reports of problems others have had with RealTek drivers.

I have absolutely no idea why you mention Windows defender in your post. Similarly, I do not understand what has happened to make you moan about MS as you do; you do not explain what the symptoms were or what steps you took so I cannot comment.

Q How effective is Windows 10 in automatically fixing any problem?
A Variable