Windows 10: How do I fix my MSI gs75 stealth laptop?

So I was just playing my game and all the sudden the screen glitched and turned off. I'm able to turn it on with the fans running but the screen is black and the keyboard doesn't light up. I tried holding the power button for 30 seconds but nothing happened I even tried plugging in an HDMI cable and I got no signal on the TV.

:)

 

Long Boot up in new laptop. MSI Stealth GS75

I bought this MSI Stealth GS75 with Win 10 Home two months ago. It booted quicker when I first got it, though I was expecting better start up performance. Currently it takes over 3 minutes to boot, that is longer than my 10-year-old 1st Gen i7 Sager it replaced. (The Ryzen 1700 machine I built over a year ago starts in 30 sec.) This extreme slow down is recent, and there were no changes or new software installs -- other than swapping out my 12-year-old Dell 24" external monitor for 4-year-old 27". It just started to drag.

Anyone have suggestions other than restore/reinstall windows? Specs below.

System Model GS75 Stealth 9SF
OS Name Microsoft Windows 10 Home
Version 10.0.18362 Build 18362
System Model GS75 Stealth 9SF
System Type x64-based PC
Processor Intel(R) Core(TM) i7-9750H CPU @ 2.60GHz, 2601 Mhz, 6 Core(s), 12 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. E17G1IMS.10C, 3/26/2019
SMBIOS Version 3.2
BIOS Mode UEFI
Secure Boot State On
Installed Physical Memory (RAM) 16.0 GB
Total Physical Memory 15.8 GB
Available Physical Memory 11.3 GB
Total Virtual Memory 18.2 GB
Available Virtual Memory 10.4 GB

 

Long Boot up in new laptop. MSI Stealth GS75

Could this be a problem?




- - - Updated - - -

I'm not sure what you mean by this? Do you mean post the startup list here?

- - - Updated - - -

Found what I think is the problem. My older USB external 1TB drive. If I disconnect it the machine boots quickly in seconds. Plugging it back in and the boot takes 3-4 minutes.

When I first got the machine, my my Logitech Alto dock/stand would not be recognized. This 1TB drive was recognized only some of the time. Someone said something about BIOS/UEFI not recognizing older USB equipment, do I really need to dump these items? I love the Alto. 1TB is a spinning.

 

built-in webcam no longer detected after upgrading MSI laptop to Windows 11

Hi Carlo, thanks for the help. Unfortunately, I can't do those steps because it is no longer showing up in the device manager. Thanks. Ken

System Manufacturer Micro-Star International Co., Ltd.

System Model GS75 Stealth 9SD