Windows 10: How do I fix constant "problem with wireless adapter or access point" issues on my old...

The last update for the Qualcomm Atheros AR5B97 wireless adapter was 2017. My old laptop still has plenty of life in it, I just don't know if it's a configuration issue or if there's an update for the driver that im unable to find.

:)

 

[HELP] Problem With Wireless Adapter Or Access Point

So recently I'm having an issue with my wifi connection, while I'm playing a game suddenly the wifi disconnected and then reconnecting again but failed and when it attempts to reconnect the status is "Identifying Internet Access" and when I did Troubleshooting the issue is "Problem with wireless adapter or access point" it says fixed but it didn't.




It's not like I can't access it at all, I can connect and do anything on my laptop like usual, but later it will go like that and after a few minutes, it comes back normal again like nothing wrong it keeps going like that on and on.

The weird part is, it only happens on this particular wifi when I connect it to the other wifi like my smartphone via hotspot it's fine. I've been using this laptop connected to that wifi for more than a month but the issue just came recently like a few days ago.
My other PC and smartphones can connect to this wifi without an issue, so it just on this laptop.

I've been trying many things that I found on the internet so far nothing works, the issue still persists, I'm so frustrated trying to fix this issue. Here's I'll make the list of what I've been doing so far.

1. Network Reset in Network And Internet Setting
2. Uninstall the wireless adapter driver then restart the laptop
3. Uninstall the wireless adapter driver then install the previous version of the driver
4. Update the wireless adapter driver via Browse my computer for the drivers > Let me pick from a list of available drivers on my computer
5. Update the wireless adapter driver via Search automatically for drivers
6. Update the wireless adapter driver via Windows Update
7. Update the wireless adapter driver manually from Downloads for Intel(R) Wi-Fi 6 AX201 (Gig+)
8. Disable IP Helper
9. Turn off Bitdefender temporarily
10. Reboot via router setting
11. Reset the router
12. Unplug for 5 mins and plug in the router
13. Change Wifi SSID and password
14. Input these command in Command Prompt with Administrator privilege
    netsh winsock reset
    netsh int IP reset
    netsh wlan delete profile name="WirelessProfileName"
    ipconfig /release
    ipconfig /flushdns
    ipconfig /renew

and yet here I'm still having the issue. Everything's up to date, all drivers got their latest update and my wireless adapter driver version is 22.40.0.7

Anyone can help me, please?

 

How to fix a problem with a wireless adapter or access point ?

Hi Erving,

Thank you for posting the query on Microsoft Community. I am glad to assist you on this.

I appreciate if you could answer few questions to narrow down the issue and to provide you better assistance.

• When you say, "problem with a wireless adapter" what is the exact issue are you facing?
• Do you get any error message?

I suggest you to try the below methods and check if this helps.

Method 1:

I suggest you to run the Hardware and Devices troubleshooter and check if it helps.

1. Click on search bar next to Start Menu.

2. Type “Troubleshooting” without the quotes and click on
Troubleshooting.

3. Click on View All on the left panel of the screen.

4. Click on Hardware and Devices.

5. Click on Next and follow the prompts to run the troubleshooter.

Method 2: Run Network Adapter Troubleshooter.

Follow the steps given below.

• 
  Type troubleshooting
  on search box present on the task bar.
  
• 
  Select Troubleshooting.
  
• 
  Select View all on the top left corner.
  
• 
  Run Network Adapter Troubleshooter.
  
• 
  Follow the onscreen steps.
  

I also suggest you to refer the below article on "Wired and wireless network problems" and see if this helps.

http://windows.microsoft.com/en-ca/...1&v2h=win7tab1&v3h=winvistatab1&v4h=winxptab1

Hope this helps. Kindly get back to us with the above information to assist you further.

Thank You.

 

How to fix a problem with a wireless adapter or access point ?

how to fix a problem with a wireless adapter or access point ?

Moved from Internet Explorer

Original title: wiFi