Windows 10: how do I delete a duplicate account

I think that there have been 2 accounts set up, both with the same email address as the username but I can't tell the difference - only sometimes it wont let me log in. Initially there was an account set up for Xbox, now I am trying to set up a new gaming PC and as I apply new settings I continue to be prompted to sign in or use my Windows password or it will ask me which account I want to use to sign in. When I check under the account icon at the top right corner of the screen it gives me the option to use another account to sign in then won't allow it. How do I check if there are two Microso

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delete duplicate account

Hi RogerBlair1-

Thank you for keeping me posted and I do apologize for the delay.

When you open the settings and navigate on the account settings, how many account did you see?

Kindly follow the steps below and check how many accounts is registered in your Windows computer.

Press windows key + R

Type: netplwiz

Press enter.

User accounts will appear, check how many accounts are listed.

If there are any duplicate accounts on your computer even if they use the same Microsoft account, then the duplicate account should appear on the list.

If there are 2 accounts listed, verify which is the duplicate account and remove it.

Kindly ensure to back up all your files first before doing the process to avoid data loss.

Hope this will help and have a bless day!

Thanks.

Kevin B.

Independent advisor

 

delete duplicate account

Kevin B, thank you. T ran netplwiz as you suggested, found the duplicate account, and deleted it. All is now well.

Again, thank you.

 

Remove account

I suggest you backup your personalized files first before removing the account.
To delete an account, follow these steps:

1. Press WIN + X keys and click Command Prompt (Admin) from the menu.
2. Type the following command and press Enter. Replace test with the name of your sister's account. Code: