Windows 10: How can I get my account back after it being hacked and the backup email being changed?

So my account got hacked yesterday, I got it back however and I changed the password the attacker can't get back in however the hacker changed the backup email to contact when you get locked out, so when i put in a request to change the backup info the attacker was able to deny it, yet they still don't have access to the account. The first time I contacted support, the person said they could remotely go in and try and fix it, but the second time they just said they'd report it and now I've been told there's nothing that can be done. My email is still associated with the account, just the bac

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email account hacked. please help

Also may I suggest you change email accounts to one of the following.....

Gmail
Outlook

The reason is they both use "Step two verification". This style of verification means even if a hacker gets your password they cannot log in to your account. You see every time someone try's to log in that hasn't been verified you will get a text or a phone call giving you a final code to log in. Its very easy and simple to setup also. The great thing is once you setup your Email application with a specific "application password" from that account you never have to log in again AND your account is protected from being logged in from foreign entities.

I like the new outlook personally however Gmail is also damn good. Gmail also has an IP tracker that allows you to see WHERE the account has been logged in from. Anyway let us know if you wanna change over and have any questions. We will be happy to help and welcome to TPU!

 

Unauthorized Emails from my account?

It is more than likely that your email account was hacked, either by a virus sniffing your password, or just simply hacked.

Either way, change your password on your email account. Unfortunately the damage by already be done. They already have your contact list and your email address associated with that contact list. There is nothing stopping them from sending out emails using their own SMTP servers to everyone on your contact list and claiming the emails are from your email address. They don't actually have to have access to your yahoo account or even any yahoo server to send emails to people that come from your address.

 

email account hacked. please help

I have a yahoo email account that seems to be hacked. Following are hacking activities I have noticed.

1) Spam emails being sent from my account to my account and my recovery email account.
2) Recent emails in inbox are missing
3) New emails in deleted mails folder

I have reset passwords for both my email account and recovery email account and also re-installed my mac but still spam emails are being sent from my account to my account and my recovery email account.

My mac was not even turned on when those emails were being sent. No one else knows my password. I do access mail from my iphone and ipad too.

Its my primary email account please help.

Thanks