Windows 10: Hi, is there a way to remove mobile controls on Microsoft Roblox?

I'm having a massive issue with really anything on there i.e a game automatically setting to mobile controls despite having a mouse and keyboard. I was wondering if I could disable it so I can properly play games.

:)

 

How do I change the movement settings on Roblox

Hello, Desmond Bink

Welcome to Microsoft Community.

To change the movement settings in Roblox, you can try the following steps:

1. Check the Roblox settings: Open Roblox and click on the gear icon in the top-right corner to access the settings. Make sure you are in the "Controls" tab and not the "Mobile" tab. The "Controls" tab should have options for keyboard and mouse controls.
   
2. Reset the Roblox controls: In the Roblox settings, scroll down to the bottom and click on the "Reset All" button. This will reset all your controls to their default settings, which should include keyboard and mouse controls.
   

If these steps do not work, it is recommended to contact Roblox support for further assistance. They can provide more specific troubleshooting steps or investigate if there is a bug or issue with your account.

Best regards,



Chandy |Microsoft Community Support Specialist

 

hey i use window 11 and i can use mobile control on roblox like the joystick

Hi

Welcome to Microsoft community.

There are several ways to play Roblox without a mouse:

1. Use Keyboard Shortcuts: Roblox supports a variety of keyboard shortcuts. You can perform various operations in the game through these.
   
2. Use Touchpad: If you are using a laptop, you can substitute the mouse with the built-in touchpad.
   
3. Use Mobile App: Roblox also offers a mobile app. You can enjoy the game on your smartphone or tablet using the touchscreen.
   
4. Use Game Controller: Some games allow you to play without a mouse using a game controller. For this, you need to connect the game controller to your computer.
   

Finally, to use a mobile joystick in Roblox, click on 'Game Settings' in the 'Settings' menu, and select 'Joystick' in the 'Touch' section. This will display a virtual joystick on the screen when you play the game on a mobile device.

Please feel free to let me know if you have any further updates, thanks.

Best regards

Derrick Qian | Microsoft Community Support Specialist

 

Microsoft Store Roblox Stuck with Mobile Controls

After launching a game in the Microsoft Store version of Roblox, it gives me mobile controls and I am unable to get rid of them. I have tried disabling "touch screen", reinstalling Roblox on the Microsoft store, restarting my pc, and verifying that the "pen and ink" service is NOT running and have disabled them and yet after all of that, it is still loading/running my Roblox game as if I am on mobile. Below you can see a hyperlink with the images attached to it to find out what it looks like on my part. Also, I am running Windows 11, not 10.

What it looks like
What it looks like 2