Windows 10: Hi, I reset my laptop and when I trying to boot it asks for my work or school credentials,...

Hi, I reset my laptop and when I trying to boot it asks for my work or school credentials, when I feel that THAT USERNAME LOOKS LIKE IT BELONGS TO ANOTHER ORGANIZATION . TRY SIGNING IN AGAIN OR START OVER WITH A DIFFERENT ACCOUNT. What can I do in this case? How can I bypass this and enter windows desktop?

:)

 

Onedrive asking to sign in to a school account

Hello, A few years ago, I lost access to my school email and had to create a new personal email for windows. My files sync fine with the new email, but once a day, I get a prompt asking me to sign into sharepoint and when I click the button to sign in, the only option I have is for the school account which I don't have access to. I deleted everything that started with Microsoft Office from credential manager that didn't have my personal email in the username field, ran the command C:\Program Files\Microsoft OneDrive\onedrive.exe /reset to reset onedrive, and uninstalled/reinstalled onedrive to no avail. Does anyone know what I missed here or why my school account is still connected? EDIT: I saw a SSO_POP_User credential that I missed in credential manager. Maybe that will fix it. I just unlinked and link my account and wasn't prompted to sign in; however, when the select an account prompt comes up, the school email appears in the list of options.

 

Trying to reset old work laptop

Hi my former employer allowed me to keep laptop as they were replacing laptops. Trying to set it up by resetting but no matter what I do it keeps asking me for a login that is work or school related. Is there anyway to circumvent that?

 

Asking for Network Credentials when trying to access computer on the network

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that you are being asked for credentials when trying to access computers on the network. I’ll certainly help you with the issue.



Ideally, when you are asked for credentials, you will need to enter the username and password of the computer which you are trying to access. If you are on a secured network, you can turn off password protected sharing under Network and sharing options
and you will not be prompted for a password.



If you are unable to access the computer by entering the username and password of the computer, one of thing that I can suggest you is to try entering the Device name and password when you receive the prompt. To check for the Device name, go to
Start >> Settings >> System >> About.



If that doesn’t work, try the steps mentioned below:

1. On the computer for which you are being asked for password, type
   command prompt in the search bar on the Taskbar.
   
2. Right click on the command prompt icon, and select
   Run as administrator.
   
3. Now, type whoami and hit
   Enter.
   

You will get the name of the device, try using the name as the username and use the computer password.



Let us know the results, we will be glad to help you further.



Regards,

Nikhar Khare

Microsoft Community - Moderator