Windows 10: hi everybody, may i use a Sonicake Matribox 2 Pro as an external audio interface on my asus...

Discus and support hi everybody, may i use a Sonicake Matribox 2 Pro as an external audio interface on my asus... in Windows 10 Software and Apps to solve the problem; hi everybody, may i use a Sonicake Matribox 2 Pro as an external audio interface on my asus vivobook running windows 11 home based on ARM? in case of... Discussion in 'Windows 10 Software and Apps' started by gio giogio1, Apr 9, 2025.

  1. hi everybody, may i use a Sonicake Matribox 2 Pro as an external audio interface on my asus...


    hi everybody, may i use a Sonicake Matribox 2 Pro as an external audio interface on my asus vivobook running windows 11 home based on ARM? in case of affirmative response, how could i do it? Thanks

    :)
     
    gio giogio1, Apr 9, 2025
    #1
  2. Junaid_A Win User

    Multichannel audio interface in/out routing

    Hi Paulo,



    Thank you for writing to Microsoft Community forums.



    • What is the make and model of your external audio interface?
    • Which routing application are you using?


    The configurations of inputs and outputs on any audio interface is dependent on the hardware and its supporting software. Any audio interface with more than 2 inputs and 2 outputs, should ideally give the user an option to map the
    Input and Output Config, according to his interest.



    I suggest you to go through the user manual provided by your audio interface's manufacturer to know how to set up the control surface.



    If it doesn't explain how to configure, I suggest you to get in touch with the audio interface's manufacturer to know how to configure the same.



    Hope it answers.

    Regards,
     
    Junaid_A, Apr 9, 2025
    #2
  3. Audio stuttering after wake

    Hi, ShimmyW

    Welcome to the Microsoft Community.



    Knowing that you have problems with your audio after waking up from sleep, you can try the following suggestions:



    1. Check for Hardware Conflicts:

    • Open Device Manager.
    • Expand the “System devices” category.
    • Look for any devices with yellow exclamation marks or error messages.
    • If you find any conflicts, try disabling or uninstalling the conflicting devices.
    2. Test with External Audio Device:

    • Connect an external audio device, such as headphones or speakers, to the computer.
    • If the audio stuttering persists, it suggests a problem with the Realtek audio device or its drivers.
    3. Disable Audio Enhancements:

    • Go to Control Panel > Sound.
    • Select the Realtek audio device as the playback device.
    • Click on the “Properties” button.
    • Go to the “Enhancements” tab.
    • Uncheck all the enhancement options.

    If the above steps do not resolve the issue, contact Gigabyte support for further assistance. They may be able to provide additional troubleshooting steps or replace the audio device if necessary.

    Best Regards

    Martin | Microsoft Community Support Specialist
     
    Martin - MSFT, Apr 9, 2025
    #3
  4. Anne Ros Win User

    hi everybody, may i use a Sonicake Matribox 2 Pro as an external audio interface on my asus...

    USB MIDI Audio Interface (M-Audio USB MIDI device) - not working in certain applications for MIDI Input.

    Hi Boris,

    This can either an app-related issue or a hardware-related issue. For us to provide a suitable solution with your MIDI Audio Interface issue and isolate what caused it, we need additional information. Can you answer the questions below?

    • As you've mentioned it was working before, were there any changes on your device prior to the issue?
    • What other external devices are connected to your computer aside from the audio interface?
    • Are these external devices being detected on your device without any issues?

    We'll wait for your response.
     
    Anne Ros, Apr 9, 2025
    #4
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