Windows 10: HELP!! My Lenovo laptop is stuck on boot menu with no options and when I tap enter or esc...

HELP!! My Lenovo laptop is stuck on boot menu with no options and when I tap enter or esc it glitches! WHAT DO I DO?

:)

 

Toshiba Laptop Stuck at Boot Menu

Hi,

Thank you for writing to Microsoft Community Forums.

I understand the inconvenience you are facing with the laptop which is stuck at boot menu.

1. What is the model number of the laptop?
   
2. What is the error you have received when you try to boot the computer to desktop?
   

I suggest you to follow the steps mentioned below and let us know if that helps.

Method 1

Unplug all the external devices and then try to boot the computer to desktop.

Method 2

Unplug the AC adapter to your laptop. Remove the Battery. Hold power button for 30 seconds. Then leave it set for 15-20 plus minutes (Letting it sit longer won't really help to much) and then just plug back in ONLY AC adapter and see if it shows the
hard drive in the BIOS.

Method 3

Start your PC in safe mode

I suggest you to refer the article “Start your PC in safe mode in Windows 10”
for the steps.

If the issue still persists I suggest you to refer the article Recovery options in Windows 10
for more information.

Note: This article includes Reset your PC and
Use installation media to reinstall Windows 10 as the options. I suggest you to ignore these options, since there is a chances of data loss. This will remove all your personal files, apps and drivers you installed, apps and customizations from
your PC manufacturer, and changes you made to settings.

Hope it helps. Get back to us for further assistance on this issue. We will be happy to help you.

Muralidhar

Microsoft Community Moderator

 

Boot Menu

Hi Harieo,

Thank you for posting the query on Microsoft Community.

I do appreciate your efforts and time.

Refer the thread below and check if it helps.

Redirecting

I suggest you to try the steps provided below and check if it helps.

• While at boot on the Choose an operating system screen, click/tap on
  Change defaults or choose other options at the bottom.
• Click/tap on Choose other options.

Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.

 

Lenovo G500 Booting Issues

Hi Forhad,

I appreciate the steps that you have tried, I would suggest you to try the below steps as well and check if it helps.

Method 1: Run the System Maintenance troubleshooter and check if it helps.

• 
  Type troubleshooter in the search box and then press enter.
  
• 
  Select Troubleshooting. Click on
  view all and select System Maintenance.
  
• 
  Click next and follow the on-screen instructions.
  

Note: I would suggest you to disconnect all the external devices other than mouse and keyboard and check if it helps.

Method 2: Enable Fast Start Up on the system and check if it helps. To do this, follow the steps below.

• 
  Open Control Panel and go to Power Options.
  
• 
  Click/tap on the Choose what the power buttons do link on the left side.
  
• 
  Click/tap on the Change settings that are currently unavailable link at the top.
  
• 
  If prompted by UAC, then click/tap on Yes.
  
• 
  Ensure that Turn on Fast Startup is checked.
  
• 
  Restart the computer.
  

Method 3: Boot the computer in a clean boot state and check. Setting the system in a clean boot state will help to identify if any third party applications/drivers or startup items are causing the issue.

Refer the article and check if it helps.

How to perform a clean boot in Windows - Microsoft Support

Note: After clean boot troubleshooting steps, follow the section
"How to reset the computer to start as usual after troubleshooting with clean boot" in the provided link to return your computer to Normal startup mode.

Hope it helps, let us know how it goes.