Windows 10: Hello, I want to say that I contacted your technical expert, and nothing has changed. I...

Hello, I want to say that I contacted your technical expert, and nothing has changed. I have a problem: the sound and the microphone do not work.

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Deleting contacts from Windows 10


When you say Windows Mail Live are you referring to Mail app or Windows Live Mail?

I suggest you to try the steps provided below and check if it helps.

• Open Windows Live Mail.
• Press Ctrl + 3 using your keyboard. Right-click on the contact to delete it if it is a single contact.
• Highlight all contacts by pressing Ctrl + A.
• Click Delete located on the Ribbon bar.
• Click OK when you see the message These contacts will also be deleted from Hotmail, Messenger, and other Windows Live services.

After following the steps above, all your contacts that you have manually added to your account will be deleted however, contacts coming from third-party sites such as Facebook will not be deleted unless you remove Facebook from your account.

For Mail app:

Open People app then delete the contact.

Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.

 

technical

We appreciate your response and efforts in trying to perform the suggested troubleshooting steps provided. To further isolate the issue, kindly answer the following:

• Were there any changes made on your computer prior to this issue?
• Are you getting any error messages when trying to launch Settings on your PC?
• What troubleshooting steps have you done so far?

Looking forward to your response.

 

Tidying Win10 mail contacts

Do you have any suggestions as to the correct settings, I have tried changing some but it's made no difference. I hsave contacts in people that aren't in my BTwebmail list.
Cheers