Windows 10: hello, I cannot detect my microphone on my headset, it is plugged in but does not detect...

hello, I cannot detect my microphone on my headset, it is plugged in but does not detect anything

:)

 

Laptop not detecting headset microphone.

Recently, I bought a headset with a microphone attached for use when chatting with friends, the headphones are detected by my laptop and work perfectly fine however, the microphone doesn't work and isn't detected at all, i have followed all the steps I could find to try correcting this including checking microphone permissions, checking the device manager which does show the headset as an audio input and output, and also tried using the audio input troubleshooter which, when the headset is plugged in and mic is folded down to unmute it, thinks there's just nothing plugged into the audio jack as well. I even bought a USB-C to 3.5mm adaptor (which as far as I know has a DAC in it) to try and bypass the built-in audio jack but that also isn't detected. The laptop being used is a Dell G15 5511 with a HyperX Cloud Stinger headset.

 

laptop not detecting headset microphone

I want to use the microphone attached to the headset as I just bought the headset but my laptop is still using the built-in mic and the headset mic is not detected.

 

My headset microphone is not detected.

My headset microphone is not detected.

Yesterday I ordered a hyperx cloud stinger headset (my first ever expensive gaming headphone ) and the microphone wasn't detected for a reason. So how it all happened that my headset mics wont work on my laptop is because once when I all time plugged my headset it took while till it was connected than I could hear everything in it. So once I just resetted my audio settings than no sound and things were there. Later I downloaded realtek and than speakers were installed and when I plugged my headset in than no headset was detected but I could find it as speakers but that is no problem. But the problem is that it didn't detect any headset microphone but it used my laptop microphone which is kinda awkward since I game with my friends and they could hear background noises. So I am really pissed off since my laptop won't detect any headset microphone, I also connected the 2 plugs for headphone and microphone and it still didn't recognize it. Now I disabled the realtek audio and now I haven't anything to hear sound. What I want is a perfect solution that my laptop would detect my headset and the microphone and when I look at device manager the headset isn't even there I also tried restarting my laptop still not recognized. Can someone help me please?!