Windows 10: HEIF Image extensions on Microsoft Store won't install - Shows Blank Page.

Discus and support HEIF Image extensions on Microsoft Store won't install - Shows Blank Page. in Windows 10 Software and Apps to solve the problem; Following various Help directions, but HEIF converter in Microsoft Store won't install on my PC. Clicking the install just displays a blank page,... Discussion in 'Windows 10 Software and Apps' started by BoazMatos, Nov 30, 2024.

  1. BOAZMATOS
    BoazMatos Win User

    HEIF Image extensions on Microsoft Store won't install - Shows Blank Page.


    Following various Help directions, but HEIF converter in Microsoft Store won't install on my PC. Clicking the install just displays a blank page, nothing more to read or click. Please Help me !Windows 11 is completely updated.

    :)
     
    BoazMatos, Nov 30, 2024
    #1
  2. NARESH_K
    Naresh_K Win User

    HEIF Image Extensions

    Hi,



    Thank you for writing to Microsoft Community



    High Efficiency Image File (HEIF) format is used for photos to keep down file sizes. It can also use the codes like HEVC to significantly improve file compression, while providing a netter image quality. I would request you to install the codecs:

    HEIF Image Extensions     and

    HEVC Video Extensions from Device Manufacturer    .



    If you are having issues installing like you mentioned query, I would suggestion you to follow the troubleshooting steps provided here:

    Fix problems with apps from Microsoft Store    .



    Regards,
     
    Naresh_K, Nov 30, 2024
    #2
  3. MAMA_NERD
    mama_nerd Win User
    heif image extension - windows 10 1803

    I tried to download the image exension from the microsoft store for both hevc and heif. The hevc one installed, but the heif image extension says i own it, it won't let me uninstall it, but it shows an ! in the store entry, and it doesn't work.

    It does not show up in the apps listing nor in the control panel programs and features... I can't view HEIC files, it gives a link to download the "codec" from the microsoft store, which doesn't work.

    I have a different windows 10 machine where these work fine... it's my main production machine that is failing.

    I don't know what to try next.
     
    mama_nerd, Nov 30, 2024
    #3
  4. MOHAMED THOUFIQ
    Mohamed Thoufiq Win User

    HEIF Image extensions on Microsoft Store won't install - Shows Blank Page.

    HEIF & HEVC extension downloaded, but couldn't view image files

    Hi Team,

    I have successfully installed the HEIF extension and also purchased the HEVC extension from the Microsoft store. After downloading the extensions too I'm unable to view the images captured in HEIC format. Even on the home page of the HEIF/HEVC extension only options to view videos are available. I have tried attaching all the screenshots of the home tab of extensions, photos app notifications and payment order receipt but unable to do the same.

    I need your suggestions and input at the earliest.

    Regards

    Thoufiq
     
    Mohamed Thoufiq, Nov 30, 2024
    #4
Thema:

HEIF Image extensions on Microsoft Store won't install - Shows Blank Page.

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