Windows 10: Headset Audio and Mic Have Poor Quality on Calls

Hello, I'm currently trying to use my AirPods for an Xbox call, but all of my audio is very poor quality, and my friends say that the microphone is as well. This is the same when I am in a Discord call as well. I have tried every solution that I have seen online, from checking my drivers to changing some settings, and yet nothing has changed. I am using Windows 11 on a Dell Laptop.

:)

 

Bluetooth headphone mic and stereo audio not working simultaneously on laptop

I have a Sennheiser HD4.40BT bluetooth headphone.

When I connect this to my android phone, I can listen stereo quality music and while call, I can hear other person clearly and use the mic also.

Problem appear when I connected headphone with my laptop through laptop's inbuilt bluetooth.

The problem is headphone is connecting in one of 2 ways: Headphone mode and Headset mode(with mic).

- When I select headphone mode, sound is great but I cannot use my mic.

- When I select headset mode(or handsfree mode), I continuously hear static and very poor audio quality but can use mic with this mode.

I already read to disable headset mode to get stereo quality but "this is not my purpose".

What I want is to use headphone with stereo audio and mic simultaneously.

 

Is it possible to use a bluetooth headset mic while having High quality sound

Short:

No

Long:

There are so called Profiles in Bluetooth, and only one can be active at a time.

A2DP supports one-way HQ audio.

HSP/HFP support two-way audio, but only in a shitty quality (HFP 1.6 added mSBC, which is a 16kHz mono codec, before, it was even worse).

(ref http://www.tomshardware.co.uk/answe...-quality-audio-microphone-simultaneously.html)

(I added the same answer to both Is it possible to use a bluetooth headset mic while having High quality sound and Bluetooth handsfree better quality because they are found using google.)

 

Low quality audio in headset when microphone is activated

Anytime anything activates the mic (Discord, Skype, Webex, the recording tab in the sound part of the control panel) the audio quality in my headset is very low quality.

To Reproduce:

1. Play music of choice
   
2. Press the windows key and type sound
   
3. Click the Recording tab. Music will change to low quality
   
4. Click the Playback tab your music should sound normal
   
5. Rip hair out in frustration