Windows 10: Headphone recognized as speakers

I recently bought the Eksa 900 pro headset, and, because I want the lights on the headset to be used, I use the usb connection mode. Here comes the problem: when I connect my headset do the computer, who doesn't have either realtek HD audio manager nor realtek audio console, they are recognized as speakers and I cant turn on advanced headset features from windows. I tried to install both softwares, but couldn't make them work. My computer is an used acer nitro 50, and the previous owner uninstalled realtek audio console, because he tought it was useless.

:)

 

Headphones recognized as Speakers...

Hi Ahri,

Having your headphones recognized as speaker when plugged in at the back of your PC could be the reason why the audio is low. To help us isolate the problem, we suggest running first the audio troubleshooter from the link Fix
sound problems.

In case the issue persists, then let's remap or retask your Realtek audio jack and see if it addresses the issue. To do that, follow the steps below:

• Open the Realtek HD Audio Manager.
• In the back panel, right click the option where your headphone is connected.
• Choose the option Connector Retasking, then select Headphone.

Feel free to update us with the result so we can further assist you.

Regards.

 

Speaker recognized as headphones.

Hello @auioohi , welcome to tenforums!

Change the name of it, (and the icon, if you wish)

 

Headphones recognized as Speakers...

Thanks for the Reply!,

So i tried the Troubleshooting option, but sadly it didnt help, it still was Quiet and the Headphones are still listed as 'Speakers' in the Sound Options, Screenshot:





So i tried to do the Realtek Steps,

I opened the Realtek HD Audio Manager, then right clicked on the Green Jack (where my headphones are connected) but nothing happens.. I can double click and right click on it all-day, but nothing happens, nor any options open.