Windows 10: Having GPU Crashes on various games for some reason [DXGI_ERROR_DEVICE_HUNG]

Discus and support Having GPU Crashes on various games for some reason [DXGI_ERROR_DEVICE_HUNG] in Windows 10 Drivers and Hardware to solve the problem; So I've been having GPU crashes triggered in various games after playing for 15-45 minutes. Tried everything I could find on the internet, which I also... Discussion in 'Windows 10 Drivers and Hardware' started by Ersegün Tepe, Mar 6, 2025 at 7:17 AM.

  1. Having GPU Crashes on various games for some reason [DXGI_ERROR_DEVICE_HUNG]


    So I've been having GPU crashes triggered in various games after playing for 15-45 minutes. Tried everything I could find on the internet, which I also list below: Updated the graphic drivers to the latest, clean installing using DDU, trying previous versions Updated windows, clean booted, downgraded to Windows 10, which I'm currently using Checked my hardware Updated BIOS I even had my PC replaced with a new one but my guarantee is running out. I really have no idea what's causing the problem and am getting desperate here. Couldn't upload screenshots directly for some reason, so here a

    :)
     
    Ersegün Tepe, Mar 6, 2025 at 7:17 AM
    #1

  2. i have a gaming laptop that crashes during games

    Hi,

    A corrupted profile is one of the possible reasons why your computer crashes when playing a game. For us to provide proper resolution, we need to collect more information. Kindly answer the questions below:

    • When did the issue start?
    • Are you having this issue with all of your games?
    • What are the troubleshooting steps you have done so far?
    • Have you made any changes to your computer prior to this concern?
    • Were you able to play a game before without any problem while the charger is plugged in?
     
    Wilfred Mac, Mar 6, 2025 at 7:22 AM
    #2
  3. Game crash with "The description for Event ID 0 from source nvlddmkm cannot be found"

    Initially, while I was playing Resident Evil 4, I experienced a d3d crash. I found a tutorial video on YouTube to fix it by adding TdrLevel to the registry, but it ended up causing a crash in Windows as well. I removed it and now Windows is working fine. I thought only Resident Evil 4 was crashing, but after trying other games like RDR2, God of War, and Warzone, they also crashed with various error messages such as "DXGI_ERROR_DEVICE_HUNG" and "GPU device instance has been suspended". This error also occurred in older games like GTA V and Alien Isolation.
     
    Diky Fitrianto, Mar 6, 2025 at 7:22 AM
    #3
  4. JJanne Win User

    Having GPU Crashes on various games for some reason [DXGI_ERROR_DEVICE_HUNG]

    GPU crash

    Edit: I'm going to leave this up here incase anyone else runs into similar problems.

    So I set my GPU's power target to 50% and my game didn't crash right after getting in to the main menu anymore.

    I then proceeded to gradually raise the power target and once I reached around 90% it started getting unstable again.

    Fairly sure it's a PSU problem since I've exhausted every other possibility at this point.

    I think I only have 50% of the things listed of what I've tried here.

    Insufficient power can lead to instability, causing graphics driver crashes. You might experience a black screen, a frozen display, or the operating system notifying you that the graphics driver has stopped responding.

    This explains why I sometimes had BSOD's and sometimes not:

    Other than the CPU, the computer's graphics card is the most power-hungry component in the system. The GPU is a likely target to show the earliest symptoms of being underpowered. When a graphics card is underpowered it will drop the performance levels and display graphics at a lower quality. The graphics downgrade will usually trigger if you run a graphics-heavy game or application that pushes the card to its limits. Graphics settings drops are usually accompanied with an error message and often start when you add new hardware to the system or replace an old component with a more power-demanding one.

    System instability can also cause driver errors and disable individual system devices. Additionally, if the computer isn't getting enough power the PSU may just give up and shut down the entire system. The forced shutdown is similar to the BSOD, but the power is so insufficient that the system immediately shuts down and is unable to even display an error message.

    I recently updated some parts of my PC (Mobo, Processor, and RAM), and I've been experiencing crashes with various BSOD errors, such as Bad_system_config_info and Video_scheduler_internal_error.

    Minidump file: My minidump.zip

    1. Windows Fresh Install:
      • Initially, I performed a fresh install of Windows, and it seemed to work for a while. However, the Video_scheduler_internal_error resurfaced later on.
    2. BIOS Update:
      • I updated the BIOS to the latest version.
    3. GPU Driver Troubleshooting:
      • I used DDU multiple times to wipe GPU drivers and installed both the newest and previous versions.
    4. Registry Edits:
      • Attempted registry edits to address potential software-related problems.
    5. Nvidia 3D Settings:
      • Adjusted Nvidia's 3D settings to "Prefer maximum performance" based on suggestions from others.
    6. SFC /scannow:
      • SFC /scannow detected and fixed corrupted files on both Windows installations. (Clean scans now)
    7. Windows Update Issues:
      • Encountered problems where Windows couldn't update everything, but this issue has been resolved.
    8. System stability:
    • My system is stable during CPU and GPU stress tests, with good temperatures. No crashes occur during these stress tests.
    9. Gaming related issues:

    • However, as soon as I launch a game, crashes happen. Sometimes, the screen freezes, and after a few seconds, I can ALT + TAB to close the game and continue normally.
    10. Event Viewer Info:

    • Event Viewer reports "\Device\Video5 Error occurred on GPUID: 600," and "nvlddmkm stopped responding and has successfully recovered." Occasionally, this doesn't recover, leading to a BSOD with the Video_Scheduler_Internal_Error.

    (Possible Edits)

    Something else that I can remember I tried:

    • Reseated the GPU and cleaned the slot.
    • CHKDSK
    • Memtest86+ overnight

    Everything was working fine prior to changing the parts.

    Current Specs:

    • Processor: AMD Ryzen 7 5800X3D
    • Motherboard: ROG STRIX B550-F GAMING
    • GPU: ROG STRIX 1080 Ti 11GB
    • RAM: Kingston FURY Renegade DDR4 3600 Mhz CL16 (32 GB - 2x16 GB)
    • Storage: Kingston HyperX Fury 248 GB / Barracuda 2 TB
    • PSU: Corsair PSU VS650 650 W
    • Windows 10 Pro
    Previous Specs:

    • Processor: i7-7700k
    • Motherboard: MSI Z270 M7 Gaming
    • GPU: ROG STRIX 1080 Ti 11GB
    • RAM: Corsair Vengeance LPX DDR4 3000 C15 (16 GB)
    • Storage: Kingston HyperX Fury 248 GB / Barracuda 2 TB
    • PSU: Corsair VS650 650 W
    • Windows 10 Pro

    Any ideas or help is appreciated!
     
Thema:

Having GPU Crashes on various games for some reason [DXGI_ERROR_DEVICE_HUNG]

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