Windows 10: Graphics driver crashed and unsupported graphics driver.

This problem only happened after updating to windows 11. While I was playing valorant, it crashed randomly. Stating that my graphics driver crashed. At first I didnt think that this was a major issue so I didnt put a deep thought into it. After a few days, I played left 4 dead 2. This is where things went down horribly. Almost every game, my gpu crashes. It says "graphics driver crashed or unsupported graphics card. Please make sure that you have installed an updated graphics card" or something like that. But here's the catch. I have the latest graphics card driver available. I thought that up

:)

 

Unsupported Graphics card .

Hello Ayush,



Thank you for posting your query in Microsoft Community.



I request you to try the following steps:



Uninstall and Reinstall the Graphics Card Drivers.

Step 1: Uninstall the Graphics Card
Drivers

• 
  Press “Windows Logo” + “X” keys on the keyboard.
  
• 
  Click on “Device Manager” from that list.
  
• 
  Search for the Graphics Card
  from the device list, right click on it and then select “Uninstall”. On the un-installation window, if you have an option: “Delete the driver software for this device” you may select that and then remove the corrupted drivers
  from the computer.
  
• 
  Follow the on-screen instructions to complete it and then restart the computer if prompted.
  

After the restart, please go ahead with the next steps to install the latest drivers and check if that resolves the issue.



Update Driver Software from the Manufacturer’s website:



Step 2: Go to the Computer or Graphics Card
manufacturer’s website and search for the latest Windows 10 drivers available for the
Graphics Card model and then install it by following the instructions given in the website.



I hope this helps you. If you have any further query in future, feel free to contact us. We will be happy to help you.



Thank you.

 

Graphics Driver crashes

Hi Bastewart,



Thank you for posting in Microsoft Community.

I regret the inconvenience caused to you. Let me help you.

• 
  Do you see any error code or error message on the sceen?
  

I would suggest you to check the compatibility of graphics card with windows 10.



Follow the link:

http://www.microsoft.com/en-us/windows/compatibility/Error/Index

As you have mentioned device manager is not able to recognize graphics card so I would suggest you to run hard ware and device troubleshooter and check.



Follow the below steps.

A) Go to the Control Panel then ‘Troubleshooting’ and select ‘troubleshooting’.

b) Click on ‘Hardware and Sound’ and select ‘Hardware and Devices’ and click on next to run the troubleshooter.

If it doesn't work so I would suggest you to Boot in safe mode and try to uninstall graphics drivers. restart the computer. check if you can boot normally.



If yes, Try to install latest Graphics Driver in compatibility mode and check.

Follow the steps.



a. Right click on setup file.

b. Click on Properties.

c. Click on Compatibility tab.

d. Put a check mark on Run this program in compatibility mode for.

e. Select the operating system to which the driver is available.

f. Put a check mark on Run this program as an administrator under Privilege Level.

Follow the link to boot in safe mode:



http://windows.microsoft.com/en-us/windows-10/change-startup-settings-in-windows-10#v1h=tab01





Check if it helps. I hope the issue will be resolved. If you have any further queries, please feel free to contact us again. We will be happy to assist you.



Thank you.

 

Intel HD Graphics Driver

Hi Jim,

Thank you for posting in Microsoft Community.

This issue might have caused due to the outdated drivers of the Graphics display card.

Let's try the below steps and check if it helps to resolve the issue.

I would also suggest you to update graphics drivers.

• 
  Press Windows key + X and select
  Device Manager.
  
  
  
• 
  Search for Display Adapters and expand it.
  
• 
  Right click on the graphics driver
  and select Update driver software.
  

Refer:
How to update the graphics card drivers

If that doesn't help uninstall and reinstall latest graphic driver from manufacturer's website.

Keep us informed if the issue is resolved. We are glad to help you further.