Windows 10: Got deleted account by microsoft sooner that the 2year period of not being active on web

Discus and support Got deleted account by microsoft sooner that the 2year period of not being active on web in Windows 10 Software and Apps to solve the problem; So today i came back from work, wanting to play Sea of Thieves. I start the game and it asks me to log in. I write the email down and it says they dont... Discussion in 'Windows 10 Software and Apps' started by Kaazaki, Jan 7, 2025 at 7:07 PM.

  1. Kaazaki Win User

    Got deleted account by microsoft sooner that the 2year period of not being active on web


    So today i came back from work, wanting to play Sea of Thieves. I start the game and it asks me to log in. I write the email down and it says they dont know account with that email. Do i have any opinion of contacting actuall human, or do i just sue them?I lost all my games i have purchased there.

    :)
     

  2. Deleting Microsoft account

    Hi Gene,



    Thank you for writing to Microsoft Community Forums.



    We understand your concern. However, the prompt might be because as you have mentioned that you have not logged in to the account for long period and we would need some information regarding the issue.



    1. Could you please let us know where exactly you are getting the error message?
    2. Are you using Microsoft or local account to login to Windows?
    3. If Microsoft account, may I know which Microsoft account are you using to login to Windows

    Meanwhile, we would suggest you to follow the steps mentioned below to unlink your Microsoft business account from Gmail Microsoft account (If Microsoft Business account is linked to Gmail account).



    1. Log on to primary
      Microsoft account
      (Gmail).
    2. Go to Your Info > Contact Info.
    3. Click on Manage email address.
    4. Then try removing secondary account.

    If you are trying to remove the account from the device, we would suggest you to refer

    To close your account
    under the section
    To remove an email account
    and To remove an account used by apps and check if it helps.





    Regards.
     
    Manjunath_H, Jan 7, 2025 at 8:22 PM
    #2
  3. Not Tracking Web Browsing Activity on Child Account

    Hello,

    I had already read that article and tried all those steps mentioned before posting on this forum. Nothing worked. I am still not able to see the web activity on my child's account.

    I have already verified that the Family Safety Service is connected to my PC and that my child has the PC listed as a device on their account. My child's account is listed as "child" on my PC account settings. When I sign into the child's account, I have
    verified that Family Safe Monitoring is running because the icon is in the task bar.

    This response was not helpful, because as I stated in my original post, I had already read several articles on troubleshooting this issue and nothing worked.

    Can you offer me other suggestions that are not mentioned in that Wiki Article?
     
    CoriannFlores, Jan 7, 2025 at 8:22 PM
    #3
  4. Compumind Win User

    Got deleted account by microsoft sooner that the 2year period of not being active on web

    New Microsoft account activity policy

    Regarding the MS Account -

    "Except as provided below, you must sign in to your Microsoft account at least once in a two-year period to keep your account active."

    I believe that logging in and out counts as activity.
    Just check on one or two items and then you're done.

    My suggestion would be to do this once every 6 months, just to be safe.

    *Tongue
     
Thema:

Got deleted account by microsoft sooner that the 2year period of not being active on web

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