Windows 10: GIFT CARD CODE REDEEM PROBLEM

Discus and support GIFT CARD CODE REDEEM PROBLEM in Windows 10 Gaming to solve the problem; I bought rocket league rocketeer pack for PC from India. I redeemed the code in Redeem Code page in Microsoft and it told that my pack is ready. I... Discussion in 'Windows 10 Gaming' started by Athish Manikandaraja, Feb 17, 2024.

  1. ATHISH MANIKANDARAJA
    Athish Manikandaraja Win User

    GIFT CARD CODE REDEEM PROBLEM


    I bought rocket league rocketeer pack for PC from India. I redeemed the code in Redeem Code page in Microsoft and it told that my pack is ready. I launched Rocket league via Epic Games in which I was logged in to the same account as in the Microsoft redeem page. But now, I did not receive any products in the Game.

    :)
     
    Athish Manikandaraja, Feb 17, 2024
    #1
  2. 3PSISME
    3psisme Win User

    Problems redeeming gift card

    I'm trying to redeem a $60 gift card that was an inclusion with an Office 365 subscription purchase (and some other bundled items). Terms of the gift card state it must be redeemed by May1, 2016 and spent within 365 days of redemption. I follow the redemption
    instructions by going to the Microsoft.com/redeem site and enter the 25-digit code. I know it's a valid code because the site correctly returns the SKU of the gift card, its value and gives me the option to redeem or cancel. Of course I continue and choose
    'redeem' but get the error message "Sorry, an unexpected error has occurred. The error has been recorded and we will investigate. Please try to redeem your code later." Well this has been going on for weeks and I'm getting too close to the expiration date
    of this gift card to keep waiting for success.

    I have screen shots of all these failures which I won't post here because they identify the 25-digit redemption code. Not sure how to proceed and get my gift card successfully redeemed.

    Anybody else have this issue?
     
    3psisme, Feb 17, 2024
    #2
  3. RAKESH NARAYANASWAMY
    Rakesh Narayanaswamy Win User
    Problems redeeming gift card

    Hi,

    Thank you for posting your query in Microsoft Community.

    From the description as you want redeem a gift card.

    To redeem a Windows Store gift card on your browser.
    For additional details about Windows Store gift cards, see gift card help.

    I suggest you to refer the link of Windows Store for more information regarding the issue. (Applies to Windows 10)

    Link:

    Contact Microsoft Store Support - Microsoft Support

    Hope this helps. Let us know if you need further assistance.
     
    Rakesh Narayanaswamy, Feb 17, 2024
    #3
  4. SNEAKYSNEAKYNINJA
    SneakySneakyNinja Win User

    GIFT CARD CODE REDEEM PROBLEM

    About Redeeming Gift Card

    So I redeemed my gift card online, and once I enter Windows Store on my Windows 10 Device, it tells me to either redeem a code, use a mobile number, use a PayPal card or a credit card! How could this be happening? I literally spent money on my gift card
    then it tells me to redeem another gift card!
     
    SneakySneakyNinja, Feb 17, 2024
    #4
Thema:

GIFT CARD CODE REDEEM PROBLEM

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