Windows 10: Front jack not working

So I've tried different thigs, deleting old drivers, installing the new ones etc. The only thing that worked is using mono audio, entering only the part of the headphones wire, which makes the sound very quiet and the right ear sound doesn't play when I test it while the left ear sound plays on both, so this is a very bad solution imo. Are there any ways to make it function normally? I want to connect my speakers to the back part and the headphones to the front part and It's really annoying me that I have to switch between them now

:)

 

3.5 mm audio jack is not working

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that the 3.5mm jack on your computer is not working. I’ll certainly assist you with the issue.



However, please let us know:

• Are you aware of any changes made to the computer prior to this issue?
  
• Which build version of Windows 10 is installed on the computer? Refer
  Which version of Windows operating system am I running?
  

I would suggest you to try connecting any other headphones to the jack and check if it works.



If connecting any other headphone doesn’t work, you may want to try running a hardware diagnostic checkup on the computer just to make sure there is no hardware fault. Refer the Dell article on
Diagnostics & Tools.



You can also try the troubleshooting steps mentioned in the Dell article

How to Troubleshoot Audio or Sound Playback Issues.



Note: The last step in the article talks about Restoring the PC to Factory defaults. Do not perform the step.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

Windows 10 and Magic Jack compatibility problem

Hi Bonnie,

Thank you for posting the query on Microsoft Community.

I do appreciate your efforts and time.

Sorry to know that the issue persists even after trying so many suggestions.

• What and all steps have you tried?
• Do you face the same voice issue when you are using other apps?

If it is the issue with Magic Jack, you need to contact Magic Jack support.

Please get back to us with the required information to assist you further.

 

Headphone jack not working

Hi Jonathan,

Issues with headphones or headphone jack could have happened due to hardware issues. To isolate your concern, we suggest that you update your driver. You can follow this
link for the steps on how to update drivers in Windows 10.

If the issue still occurs, we suggest that you contact your manufacturer to check and troubleshoot your hardware issue with headphone jack.

Let us know if there is anything else we can do to help.