Windows 10: Flagged Trojan in Icloud

file: C:\Users\currenuser\AppData\Local\Packages\AppleInc.iCloud_nzyj5cx40ttqa\LocalCache\Local\Apple Inc\iCloudDriveAppData\Staging\FC8DD936-A1AF-4ED1-B622-6D12652A3874.binI am getting this notification about a trojan but i am kind of sure it is a false positive. I tried contacting apple and microsoft but no one was able to neither confirm nor deny if its a trojan or a false positive flagging. I tried formatting my pc. I used it on another PC it also gave me the same Trojan. after deleting Icloud from the Microsoft store it stopped detecting the trojan.

:)

 

Defender flags a Trojan in Pulse VPN install exe file

Thx for the suggestions. When I looked in properties it seemed to suggest it was v8.x, yet the last version I could find to download was v5.x so seemed a bit of a mismatch. I tried 4 or 5 other anti-virus/malware scanners and none flagged this Trojan in
the file. Anyway I took it to our IT to sort out and they got it installed, although I suspect all they did was treat it as a false-positive and Allowed it Defender!

 

Windows and Icloud Mail etc: Failing to initialise

Hi
TomParkinson2,

Thank you for writing to Microsoft Community Forums.

Could you please help me with the below questions:

1. Are you aware of making any changes to the computer prior to the issue?
   
2. Do you receive any error message when the spinner stops?
   

I suggest you to follow the steps mentioned below:

Method 1: Uninstall iCloud application.


I would suggest you to Sign out from the iCloud account from the app, then uninstall the application.

1. Press Windows
   and R key together on your Keyboard.
   
2. Type appwiz.cpl and hit enter.
   
3. Select the iCloud application and click on Uninstall.
   

Method 2: Reinstall iCloud application.


Step 1:

I would suggest you to ‘Download
the latest version of iCloud’
from the apple website. Follow the Onscreen instructions and install the application. For more information, check the article on
Set up and use iCloud for Windows.


Step 2:

Once the installation is completed, tap on the Windows key on your keyboard, search for ICloud app. Right click on the app and click on
Pin to taskbar.

If you are using Surface PC, I would suggest you to follow steps mentioned in the Microsoft article about
Using Surface with iPhone, iCloud,
and iTunes.

Hope it helps.

Let us know if you got the help you needed by clicking ‘Yes’ or ‘No’.

Roohi Taj S

Microsoft Community - Moderator

 

I can't open iTunes or iCloud in Windows 10

Hi,

Thank you for your interest in Windows 10.

I suggest you to uninstall and reinstall iTunes and iCloud and check if it fixes the issue. Follow the steps below to uninstall iTunes and iCloud:

• 
  Press Windows key + X.
  
• 
  Click on Programs and Features.
  
• 
  Look for iTunes and right click on it and click on
  uninstall.
  
• 
  Follow the same steps to uninstall iCloud.
  
• 
  Reboot the computer after uninstall is complete and try to reinstall them.
  

Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.