Windows 10: FIX issue about FAILURE_BUCKET_ID: AV_rtu53cx22x64!unknown_function in windows 11

Hi everyone, i got an issue in our device using os window 11 and the device connected with docking peripheral. the issue that always automatic restarting when in idle condition. this happen when the device is connected with docking and it wont when doesnt connect to the docking. can you help me with this issue and when i look at the crash dump it shows : FAILURE_BUCKET_ID: AV_rtu53cx22x64!unknown_function. then here is below the crash dump report : here is the dump file : DMP FilePrimary dump contents written successfully************* Path validation summary **************Response

:)

 

DPC WATCHDOG VIOLATION windebug FAILURE_BUCKET_ID: 0x133_ISR_bhtsddr!unknown_function

 

FAILURE_BUCKET_ID: 0x7f_8_EasyAntiCheat_EOS!unknown_function

Hi Justin, thanks for reaching out. My name is Bernard a Windows fan like you. I'll be happy to help you out today.

I understand the issue you have, there is nothing to worry I am here to help, as per checking and analyzing the DMP logs, there is an error with EasyAntiCheat_EOS.sys, this is an app for your games to run with integrity, and for us to sort out the issue, kindly follow the steps below:

Uninstall EasyAntiCheat:

Press the Windows key + R and type in:

%appdata%\easyanticheat

Then hit OK

Delete the EasyAntiCheat folder then restart the PC and check.

Note: If you have third-party anti-virus I suggest to uninstall it as well and if none works, I suggest to reinstall the game.

Let me know how it goes and I hope that helps.

Bernard

 

FAILURE_BUCKET_ID: 0x7f_8_StreamingFSD!unknown_function crashing

Thank you very much for reaching out! As an Independent Advisor and fellow Microsoft user, I'm more than happy to assist you.

This issue is related to the StreamingFSD.sys driver, which is failing to load properly, causing your system to crash.

Would you mind giving these steps a try and then informing me of the outcome?

1. Update or Roll Back Drivers

• Update Drivers: Ensure that all your drivers, especially the graphics and motherboard drivers, are up to date.
  
• Roll Back Drivers: If the issue started after a recent driver update, rolling back to a previous version might help.
  

2. Check for Corrupted System Files

• Press the Windows Key, type "cmd," right-click Command Prompt, and select Run as Administrator.
  
• In the Command Prompt window, type the following commands and press Enter:
  
  
• After the DISM repair process is complete, it is recommended to reboot your computer to ensure all changes take effect.
  

3. Run a CHKDSK Scan

• Check your hard drive for errors using the CHKDSK utility.
  
  • Open Command Prompt as an administrator.
    
  • Type chkdsk /f /r and hit Enter. You may need to restart your computer for the scan to run.
    

4. Check for Malware

• Run a full system scan using a reliable antivirus or anti-malware tool to ensure that malware is not causing the issue.
  

5. Disable Unnecessary Startup Programs

• Sometimes, third-party applications can cause conflicts. Disable unnecessary startup programs to see if the issue persists.
  
  • Press Ctrl + Shift + Esc to open Task Manager, go to the Startup tab, and disable non-essential programs.
    

6. Reinstall the Problematic Driver

• If the StreamingFSD.sys driver is corrupted, reinstalling it might help.
  
  • Uninstall the driver from Device Manager, then download and install the latest version from the manufacturer's website.
    

7. Check Hardware Components

• Faulty hardware, such as RAM or the hard drive, can also cause BSODs. Run hardware diagnostics to check for issues.
  

Please feel free to reach out if you require any additional assistance. I'm here to help!