Windows 10: Firefox intermittently hangs when loading websites

I have latest version of Firefox..74.0...and have noticed Firefox hangs when i try to reload a website..such as BBC Iplayer and see in top left side three dots continously cycle back and forth and this occurs intermittently.

I can use Firefox for say and hour and close it and re-open it then i see the three horizontal dots moving back and forth and wait for about 1-2 minutes and try to open a website nothing happens then suddenly the website loads.

I have used Firefox is safe mode but still experience this problem and regularly clean cache,cookies etc..

The only thing that has changed is my Virgin Media router hub..from the previous black router hub to a white one due to power supply being faulty.

Any ideas anyone?

I have Asus desktop pc with Windows 10 Pro version 1909 OS Build 18363.752

:)

 

Firefox intermittently hangs when loading websites

I have latest version of Firefox..74.0...and have noticed Firefox hangs when i try to reload a website..such as BBC Iplayer and see in top left side three dots continously cycle back and forth and this occurs intermittently.

I can use Firefox for say and hour and close it and re-open it then i see the three horizontal dots moving back and forth and wait for about 1-2 minutes and try to open a website nothing happens then suddenly the website loads.

I have used Firefox is safe mode but still experience this problem and regularly clean cache,cookies etc..

The only thing that has changed is my Virgin Media router hub..from the previous black router hub to a white one due to power supply being faulty.

Any ideas anyone?

I have Asus desktop pc with Windows 10 Pro version 1909 OS Build 18363.752

 

Website take to long to load

Hi Hector,

There are several reasons why a website takes too long to respond. One of which is if the internet connection is intermittent. To isolate the issue, please answer the following questions:

• When did the issue start?
• Were there any changes made to your computer prior to the issue?
• Are you connected via wireless or wired connection?
• Does this happen to all websites you visit?
• What troubleshooting steps have you done so far?

We're looking forward to your response.

 

I want to allow Chrome or Firefox to use my mic and camera on certain websites

Hi John,

Thank you for posting your query in Microsoft Community.

I understand your concern and will assist you to resolve this issue.

I suggest you to make Firefox as the default web browser and check it the issue persist.

Follow the steps below.

• Open Control panel.
• Select Default Programs.
• Click on Firefox and set that application as Default.
  

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help