Windows 10: Fingerprint scanner no longer working on LENOVO Ideapad 730S

The scanner used to work perfectly until recently. I removed it as a sign-in option and tried to set up again, but I am unable to do it. It is not scanning my fingerprint. Is it broken?

:)

 

Synaptics WBDI fingerprint driver not working on Lenovo Ideapad 520 ?

No result.




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Yesterday the driver removed and installed again.
Today the scanner didn't work again.
In device management the scanner switched off and back on again and then everything worked normally again.

Lenovo said it would be a hardware problem, but I doubt it.

 

Fingerprint on my Lenovo windows 11 no longer works

Hello, my fingerprint no longer works on my Windows 7, it appears as unavailable. I tried updating the biometric devices as other threads suggested, but even after restarting my computer, it still doesn't work. I have a Lenovo IdeaPad Flex 5 14ALC7 and the current sensor that I see is the "EgisTec Touch Fingerprint Sensor". Not having the fingerprint work is frustrating, please help.

 

Fingerprint scaner does not work as expected in Lenovo laptop

Hi Robert,

What is the model of the Lenovo laptop wherein the fingerprint scanner does not work?

Since the issue involves working of the fingerprint scanner which came inbuilt with the Lenovo laptop, I would request you to contact the laptop manufacturer.

In the meanwhile you can execute the Hardware and devices troubleshooter and then check if it helps.

Windows 10 has a built-in troubleshooter to check and fix issues with hardware and devices. I would suggest you to run this troubleshooter to check if the issue is with the Bluetooth adapter. Refer these steps:

• 
  Press Windows key + X, select
  Control panel.
  
• 
  Change the view by option on the top right to
  Large icons.
  
• 
  Click on troubleshooting and click on the
  view all option on the left panel.
  
• 
  Run the Hardware and devices troubleshooter.
  
• 
  Restart your computer and check if the issue is resolved.
  

Please revert if you face any issues with the fingerprint scanner.