Windows 10: File Explorer not displaying saved files

Discus and support File Explorer not displaying saved files in Windows 10 Network and Sharing to solve the problem; File Explorer shows the contents of C:\, however files saved to C:\ are not displayed. Programs can access them and they show in the open files dialogs... Discussion in 'Windows 10 Network and Sharing' started by TKingUk, May 14, 2023.

  1. TKingUk Win User

    File Explorer not displaying saved files


    File Explorer shows the contents of C:\, however files saved to C:\ are not displayed. Programs can access them and they show in the open files dialogs but not File Explorer.I do try not to save to C:\, but sometimes I must. For example Photoshop often tells me my disks are full when they are not they have, typically, over 1Gb free and I save where I can.Windows is set to display all files and directories, nothing hidden.

    :)
     
    TKingUk, May 14, 2023
    #1
  2. Tatty_One Win User

    Saves log files ?

    You can either read the files in Windows or my preferred method is.....

    Download CCcleaner from here...........

    http://www.piriform.com/ccleaner

    You can then run cleaner, you will see the log files listed, then if you right click you can save as a text file and then have a read. You may also get an "error reporting" log listed seperatly.
     
    Tatty_One, May 14, 2023
    #2
  3. I have added the file count column to my folder in File Explorer. However, the actual file count is not displaying.

    Hi Loren,

    I appreciate if you could answer a
    few questions to narrow down the issue and to provide you better assistance.

    • How did you added file count column for folders in File Explorer? What are the steps did you followed?
    • When you say, "actual file count is not displaying" is this issue specific to any folder or happening with all folders?
    • Have you installed any third party anti-virus on your system?
    Meanwhile, I suggest you to follow the steps below and check if this helps.

    • Open File Explorer.
    • Click on View from navigation pane and choose Detail pane.
    Write to us with the above information and status of the issue to assist you further.

    Thank You.
     
    ThofikhAhamad, May 14, 2023
    #3
  4. Billb1111 Win User

    File Explorer not displaying saved files

    Displaying Thumbnails for .jpg files in Windows 10 File Explorer

    Certified_Friend,

    Thank you for your continued suggestions and patience. I would like to respond to your questions in some detail and hope it can help us discover/determine a viable solution.



    Regarding which files do not have thumbnails: .jpg, .bmp, .avi, .mp4, etc.
    They have different icon designs, but no thumbnails.



    Regarding installing Windows Live Photo Gallery:

    • It is certainly possible I did something wrong, but I started by clicking on the link you provided:
      Windows Live Photo Gallery 2012
    • From the web site, on the same line as Windows Live Photo Gallery 2012, I clicked on the Green Button labeled “Free Download, Safe download”.
    • On the next page, I chose not to sign-in with either Facebook or Google+, but selected the Alternative Download.
      That downloaded a file “wlsetup-web.exe” which I saved and then executed through File Explorer.
    • Navigating to the file in File Explorer, I did a right click and selected Troubleshoot Compatibility.
    • Next, I selected Troubleshoot Program, then the first choice, “The program worked in an earlier version of Windows, but won’t install or run now”.
    • In the next window, I selected Windows Vista (SP2). [Actually I tried them all, but you specifically said Vista.]
    • I then clicked Test the program. When asked by the User Account Control on my computer, I said yes, I wanted to allow changes to my computer which began the Windows Essentials 2012 Preparing to install.
    • That was very shortly followed by “Couldn’t Install program”…just as before.
    • Did I miss something here?


    Regarding previous installation of Windows Live/Essentials: This is a new PC purchased in the last year and it would not let me install any of the Windows Live/Essentials right from the beginning.
    I have gone through all the programs listed in Control Panel/Programs and Features/Uninstall a Program and cannot find any program listed that appears to address Microsoft and Windows Live and/or Essentials.



    All of that having been said, I have found some more interesting, but not necessarily helpful, idiosyncrasies.

    • Changing the default photo viewing program from Photos to Paint changes the design of the icons displayed in File Explorer, but does not result in the thumbnails being displayed.
    • Opening a .jpg file in Paint and saving it as a .bmp does result in the thumbnail displaying in File Explorer.
    • Interestingly enough, opening a .jpg file in Paint and resaving it as the same .jpg file also results in the thumbnail displaying.
    • Even more interesting is that opening a .jpg file in Photos and selecting Edit & Create, Edit, then Save a copy, results in the thumbnail subsequently displaying in File Explorer WHETHER OR NOT the file is actually saved (the final step in saving a copy).


    I guess the bottom line is that there appears to be an issue between the files as saved on my PC and File Explorer which may not be influenced by either Photos and/or Paint.
    Note these exact same files backed-up/duplicated on my Laptop (purchased only a couple months after the PC) properly display as thumbnails in File Explorer.



    Certainly, I could spend an indeterminate amount of time going through hundreds of photos, opening each one and resaving them, but that clearly seems inappropriate…there has to be a better way.



    Thank you again for your efforts at trying to sort out this weird and annoying situation.



    Bill
     
    Billb1111, May 14, 2023
    #4
Thema:

File Explorer not displaying saved files

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