Windows 10: File explorer keeps crashing when I right click a photo or video.

For some reason, every time I right click SPECIFICALLY a photo or a video, my file explorer stops responding. Closing File Explorer causes Windows Explorer to restart. Right clicking any other file folder, zip files, txt files doesn't cause the same problem. I tried using DISM and the System File Checker, and while they DID state that they fixed the "corrupted files", my File Explorer still bugged out. I also checked Task Manager and I saw that my disk was very high. I did thankfully fix it, but my memory was also high about 79%, which I wasn't able to fix. I scanned my system using Malwa

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File explorer keeps crashing in Win 10

Hello,

I did the steps you wrote. All the settings were as you suggested. The File Explorer keeps crashing.

 

File Explorer - Right click and crashing

Hello

Please see my You Tube Demo video - when I right click on a file within File Explorer on Windows 10 it crashes; here is a video demo of the crash - as you can see the Bar down the bottom is disappearing

Please can anyone suggest a fix.

 

Windows Explorer Keeps Crashing

My Windows Explorer Keeps Crashing

Why I think it's not working

• I'm on a vacation in a different country
• Downloaded a app titled CC Cleaner to get rid of duplicate photos
• Downloaded a app titled Duplicate Photos Fixer to get rid of duplicate photos (10 gigabyte of photos and videos have been erased from hard drive

Current Situation:

I have to move photos and videos from my iphone to my hard drive via my toshiba notebook but my windows explorer keeps crashing.

I have opened task manager, went to files located above the processes, typed in explorer.exe and ran task manager using administrative privilages. Turned off the computer and turned it back on. Windows explorer worked for about 10-20 minutes but the
problem persists.

Can someone help me find a solution? Thanks for Reading!