Windows 10: File explorer frozen and crash when i was entering my disk.

I have openen my file explorer. it is opening but when i try to access my disk can't see file explorer frozen and then program crashes. What can i do? I have 5 disk but cant acces any of them only through powershell and cmd

:)

 

file explorer crashes

Hi Stefano,

Thank you for posting your query in Microsoft Community.

Appreciate the steps that you have taken so far to fix this issue.

Please be assured that we will do our best to help you.

This problem may be a sign of hard-disk damage. When a file resides on a damaged area of the hard disk, Windows cannot access the file. When this occurs, the program crashes.

Let us try the following steps, and check if it helps.

Step 1: End the Windows Explorer process and create the new one.

• Press Ctrl+Shift+Esc, under Process tab, search for
  Windows Explorer.
• Right click on it and click on End task.
• Click on File in the Task Manager at top left corner of the window and select
  Run new task.
• Type explorer.exe and click on OK.
  

Step 2: Run the Chkdsk.exe program to try to recover files from any damaged areas of the disk. To do this, follow these steps:

• Press Windows + X keys.
• Click on Command Prompt (Admin) to bring up an elevated command prompt.
  
• In the command prompt type chkdsk /r and then press
  ENTER.
• Press Y, and then press ENTER.
• Restart your computer. During startup, Windows will scan your disk for errors, and Windows will try to recover any files that are located on damaged areas on the disk.

Disclaimer: While performing chkdsk
on the hard drive if any bad sectors are found on the hard drive, while the bad sectors might be recovered however there might be pertinent data loss.

Hope it helps.

Let us know the status, we are glad to assist you further.

 

Windows 10 File Explorer Crashes

Hello,

Since the recent Windows 10 Update, my File Explorer crashes under the following circumstance:

Step 1 - Connect external hard disk (I have tried several)

Step 2 - Copy large files (up to 4Gb) onto the external hard disk

Step 3 - After files are copied, right click on the hard disk to "Eject" .... Crash ... File Explorer shuts down.

Step 4 - Start File Explorer again

Step 5 - Right click on same external hard disk to "Eject" ... it works ...

Step 6 - Wait a few minutes .... right click on the same external hard disk to "Eject" ... Crash ... File Explorer shuts down again.

This problem has started about 4-5 days ago.

 

file explorer crashes

Effective Way to Solve the File Explorer Crashes Issue

You can try the following steps:

1. Tap down the Windows button first to activate the search bar.
2. After that, in the search bar type control, and then click on the top-most search result, that is on Control Panel.
3. Next, in the search bar type file.
4. Now, from the search results click on File Explorer Options.
5. Then, click on the Clean button.
6. Lastly, click on Apply and then on OK.

References: https://www.****/knowledge/solved-windows-10-file-explorer-crash-easy-way/