Windows 10: Family Account Reset

Discus and support Family Account Reset in Windows 10 Gaming to solve the problem; I need my Microsoft Family Account Reset. I have tried many times to remove parental controls from my kids account so she can access websites and apps... Discussion in 'Windows 10 Gaming' started by Andrew Parham, Sep 4, 2024.

  1. ANDREW PARHAM
    Andrew Parham Win User

    Family Account Reset


    I need my Microsoft Family Account Reset. I have tried many times to remove parental controls from my kids account so she can access websites and apps on her HP for school work. I have removed them in the account but she is still being blocked and denied access due to parental controls.

    :)
     
    Andrew Parham, Sep 4, 2024
    #1
  2. MELOWIN MAR
    Melowin Mar Win User

    How to delete an adult account in the Family Settings.

    Hi,

    To resolve your issue, we suggest that you follow the steps below:

    • As an adult in the family account, sign in with your Microsoft account.
    • Under Your family, click
      Remove      .
    • Click the child account you want to remove, and click Remove.
    • You will get an email confirmation once the child has been removed from the family.
    Note: If you removed a Child account, it will be tagged as an "Orphaned account" and you will need to attach another "Parent account".

    Regards.
     
    Melowin Mar, Sep 4, 2024
    #2
  3. JELO SEN
    Jelo Sen Win User
    Family restrictions on adult account

    Hello Erik,

    There are several reasons for this issue to happen. if you’re sure that your account should not be included in a family restriction, we suggest that you check the below articles:

    These articles contain steps that you can perform to help you resolve your issue.

    Keep us updated with the results.
     
    Jelo Sen, Sep 4, 2024
    #3
  4. VANESSA SOHTUN
    Vanessa Sohtun Win User

    Family Account Reset

    Microsoft Account Family Settings: There is an account in my family I didn't create

    Hi Andie,

    Thank you for posting your response.

    We appreciate the time and effort that you have invested in to fix the issue.

    As per the above information, I suggest that you refer to the steps below and check if you are bale to remove the unknown account.

    • Sign in at account.microsoft.com/family with your Microsoft account on any PC or device
    • Click/tap on Remove under Adults in
      Your family
    • Click/tap on the adult account you want to remove, and click/tap on Remove
    • You (adult) and all other adults in family will now get an email confirming the adult has been removed from the family

    Hope this helps
     
    Vanessa Sohtun, Sep 4, 2024
    #4
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Family Account Reset

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