Windows 10: External monitor not working on windows 10

I have a windows 10 laptop connected to an external display. It was working fine for months but it stopped working suddenly.after i turned on my laptop. It works fine on pop os dual booted with windows 10 on the same laptop updating the drivers didn't and neither did reinstalling them Intel HD 5500u. The monitor says no signal and the laptop just doesn't detect it. It does not even show ip graphics properties and the settings app. i really need it fixed as most of the programs which are necessary for me don't work on pop os.

:)

 

External monitor blanking often

Hi,

Please answer these questions to assist you better.

• What is the make and model of your computer and external monitor?
• Have you installed all pending Windows and driver updates?
• Do you get any error message?

I suggest you to install all pending Windows updates in your PC and also update Display drivers. Follow the steps below.

Step 1: I would suggest you to check and install any latest Windows Updates available.

• Go to Start and then Settings.
• Click on Update and Recovery.
• Check for updates under
  Windows Updates.
• Restart the system and check if the issue is resolved.

Step 2: Please refer to the following Wiki article created by
Andre Da Costa on How to: Install and Update drivers in Windows 10.

Redirecting

Do let us know if you still get random black screen in the external monitor. Thank you.

 

External monitor display settings

Hi,



Thank you for posting in Microsoft Community.



I understand that you are facing issues with the display scaling on your external displays. We will certainly look into this for you.

As you are using Vizio TV, you may have to try using custom resolution settings if the in-built settings do not provide the required settings.

For better clarity, please let us know:

• What is the version of Windows 10 that is currently installed on your computer? You can click on Search and type
  winver.
• Are you aware of any recent changes to the system, such as updates, after which you are facing this issue?
• What is the make and model of your computer?

Meanwhile, I would suggest you to check the steps mentioned in the Workaround section in

Windows scaling issues for high-DPI devices

I would also suggest you to check the Display drivers. Please refer

Troubleshoot external monitor connections in Windows 10

Set up dual monitors on Windows 10



Let us know how it goes.

Regards,

Vivian S

 

Windows 10 External Monitor only :: How to set Portrait orientation?

Thanks Elise,

I surmise the need for step recorder is not common enough to justify enabling the option for Intel driver.

Screen Capture Mouse Cursor position on External Monitor is why I create this post.

When it cannot capture Mouse Position, I use Steps Recorder but it records both Displays...

My Screen Capture is used for following:

1. Power Automate Cloud
   
2. Office 365
   
3. communicate to Tech Support
   

Hoping Microsoft would add features to next version of

1. Step Recorder
   
2. Snip App(s)
   
3. Windows Display setting
   

Assuming most users like me need

1. Mouse cursor position captured by Snip App(s)
   
2. External monitor, when used, is often
   
   1. to extend Display
      
   2. used for important task(s)
      
   3. App such as Office is on External Display
      
   4. Laptop monitor for secondary task(s)
      
   5. Step Recorder is to demo use of Single App, therefore External Monitor
      
   6. Portrait oriented for capturing web pages like Power Automate
      

Kind Regards,