Windows 10: External Hard Drive (WD Elements) is visible in PW but not in explorer

My WD Element HDD is not working after I plug it in to my WDTV unit. I tried to recover my files using PW but I'm unable recover it can anyone please help me..

How it shows in Explorer





but it does not appear in Disk Management





HDD is visible in PW







:)

 

External Hard Drive not Visible in Explorer but Visible Everywhere Else

To add clarity to what we have mentioned above, it is best that you contact the support team of Bootcamp so they can give you the right configurations that will enable your Seagate hard drive to be detected on your Bootcamp loaded on Mac OS machine.

If you have further questions, please don't hesitate to get back to us.

Regards.

 

External Hard Drive not Visible in Explorer but Visible Everywhere Else

Quite possibly the most vague and useless reply ever.

 

Hi cobrasl,

Welcome to Ten Forums.

I have read about many people experiencing similar problems when they connected their HDD to WDTV. My quick search was unable to find any tangible solution to restore the HDD itself without resorting to a data recovery process.

I would still wait to see if anyone else comes up with solution.

Since you have attempted data recovery, I would say that you will not be able to recover the data with Partition Wizard though it shows that all your data is still there. You will have to use TestDisk to recover the data and copy it to another drive.

Preparation for Data recovery:

1. Download TestDisk for Windows from here TestDisk Download - CGSecurity ( The second in the list.)( Do not download " Windows 64 bit" - that is not for you) Extract the testdisk-7.0.win.zip to the root of your system drive C:. You will run testdisk_win.exe in the extracted testdisk-7.0 folder.
2. On another external drive to which you want to copy the data create a folder named Recovery. This will be your Destination drive and Destination folder to copy the files.

Recovery Process: To be continued after a break

Caution: Do not try to use TestDisk on your own. Wait for specific instructions that will follow.

 

Thank you Jumanji.. I will try this and I'm waiting for ur solution.. *Biggrin *Biggrin

 

Hi...

This is what I got when I run the app..

 

Continued:

Plug in your 1TB WD Elements drive from which you want to recover the data.

Plug in your Destination drive with Recovery folder in it.

Run testdisk_win.exe ( You will navigate in the TestDisk Window to select/highlight using the Up/Down and Left/Right Arrow Keys. At anytime you can close TestDisk by clicking on the X in the top Title bar.)

Follow the process outlined in my post #6 here https://www.sevenforums.com/hardware...ml#post3301749

First Screen: As instructed. No change

Second screen: Should show your 500GB System disk, 1TB WD Elements Disk and your Destination Disk followed by the drives. Select/highlight your 1TB WD Elements Disk. (Please take a screenshot and post for me to see what shows up) Proceed is already highlighted. Press ENTER

Third Screen: As instructed therein

Fourth Screen: As instructed therein

Fifth Screen: Does it show your single partition in the disk? What is highlighted? If

• is not highlighted, move the highlight to
  • and press ENTER
    
    Sixth Screen: Do you see all your files ?
    
    If yes, copy the files to the Destination Disk Recovery Folder.
    
    Copying files listed by TestDisk during Recovery : My post #28 here https://www.sevenforums.com/hardware...ml#post2395385

 

I continued without seeing your posts. You downloaded the beta version. Delete that folder. Please download the non-beta Windows version.

 

I am off to bed now. Hope you will be able to manage the recovery with the inputs given. I shall return only tom morning that is after another 8 to 10 hours depending upon when I get up. *chuckle

 

Thank you Jumanji... I will update you regarding the status..give me little time..

 

In TestDesk I'm getting following message..

 

Furthermore, to get following options I have to unplug WD Elements HDD





or else it's just display Please wait...

 

Your posts are confusing, In post #9, I could see your 1TB elements drive mentioned. Only message was No partition found.

In the next post you say that you had to remove the 1TB elements drive to get that screen. There is something amiss here.

Please do this.

Shut down your PC. Remove all external drives.

Reboot your PC. When Windows settles down, plug in your 1TB elements drive. Then plug in your Destination drive.

( Follow the instructions verbatim. Do not do anything else like opening My Computer, Windows Disk Management or Partition Wizard. TestDisk should be the only program to access the disks.)

Run TestDisk. First Screen No Log Enter.

Wait for TestDisk to find the disks. Post the screenshot of the second screen. I am online and we shal continue step by step.

In case I am absent or you are asleep, post the screenshot and then close TestDisk. We shall continue later, Is the local time shown correct? Are you in USA?

 

Sorry for confusing.. its like this.. When i plug the WD HDD and start the TestDisk app it just stays in the state "please wait.." when I unplug the WD HDD immediately TestDisk shows all the drives connected to the PC.. Then I plug the WD HDD again to PC and run the steps you advised me..

Furthermore, when I plug my WD HDD to PC and check task manager Disk Performance of WD Element is 100%

I'm from Sri Lanka.. So I guess we both in same time zone. *Smile

 

followed steps..

the partition displayed as below...





as advised I selected "list".. and for a long time it was like this..