Windows 10: External Hard Disc Drive not working

Discus and support External Hard Disc Drive not working in Windows 10 Software and Apps to solve the problem; On 10th April 2024, the external hard drive stopped working while connected to my computer. Despite multiple attempts to troubleshoot, including... Discussion in 'Windows 10 Software and Apps' started by Harsh Kumar 8960, Jun 1, 2024.

  1. HARSH KUMAR 8960
    Harsh Kumar 8960 Win User

    External Hard Disc Drive not working


    On 10th April 2024, the external hard drive stopped working while connected to my computer. Despite multiple attempts to troubleshoot, including checking the USB connection, trying different ports, and attempting to access the drive on different computers, the device remains unresponsive. This issue has rendered the hard drive unusable, and I am unable to access important data stored on it.

    :)
     
    Harsh Kumar 8960, Jun 1, 2024
    #1
  2. REMON ONT
    Remon Ont Win User

    External Hard Drive

    Hi John,

    We suggest that you try the troubleshooting steps below:

    • Open your External Hard Drive file in File Explorer.
    • Type the name of the file you want to search on the search box and click Enter.
    The file will show up in Search Results and you will be able to move it to the correct folder.

    Let us know if you need further help.
     
    Remon Ont, Jun 1, 2024
    #2
  3. TWYNOG
    twynog Win User
    External hard drive not recognised

    Thanks for this. I've done what you suggested and been through all the steps mentioned in the article. The hard drive works fine on a Mac computer, and I've managed to copy the information on it. It must be a Surface issue so I'll try to get a chat line tomorrow.
     
    twynog, Jun 1, 2024
    #3
  4. LSPER
    LSPER Win User

    External Hard Disc Drive not working

    External hard drive can't open

    External hard drive is listed in disc management as "raw". Is there a way to open or access it?
     
    LSPER, Jun 1, 2024
    #4
Thema:

External Hard Disc Drive not working

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