Windows 10: Explorer Is broken

When I clicked the file the Window Explorer started to not responding and just a few moments, it close the explorer and I press Ctrl alt and del, and it is nothing, my laptop in trouble and is no way to shut down. Can you please help.

:)

 

Nonfunctioning Explorer Search, broken permissions, indexing chaos..

Nonfunctioning Explorer Search, broken permissions, indexing chaos.. @dalchina, I already established op has backed up the bad drive before suggesting chkdsk.

 

setting default view for Winodws Explorer Search Reasults

Thank you for the detailed response. To change the search result's view from content to list, we suggest following the steps below:

• Open the File Explorer and try to search for files.
• In the toolbar, open the View tab and click List
  to change the view.
• Once changed, close the File Explorer.
• Open the File Explorer again and try to search to see if the setting has been retained.

After performing the steps above, reply back to us so we can provide additional help.

 

Is my graphics card broken?

UPDATE: Please see here.

I have a Sapphire HD 4830.

When I boot into XP all is initially fine and I am able to see the desktop.

However, when I click on the start bar and navigate a few steps, I receive an immediate white screen of death and a total irrecoverable lock-up.

I am confused about what this could mean and I would be grateful for any suggestions on the best course of action to test and repair the problem.

Does this sort of issue suggest that the graphics card is irretrievably broken?