Windows 10: Explorer crashes when opened or when right click.

Discus and support Explorer crashes when opened or when right click. in Windows 10 Software and Apps to solve the problem; Whenever I open Explorer from "win+e", the start menu or the command prompt shows a window and then crashes. I checked the event viewer and it shows... Discussion in 'Windows 10 Software and Apps' started by Alec McNeely, Feb 14, 2024.

  1. Explorer crashes when opened or when right click.


    Whenever I open Explorer from "win+e", the start menu or the command prompt shows a window and then crashes. I checked the event viewer and it shows these errors in the "Application" logs:Faulting application name: Explorer.EXE, version: 10.0.26052.1000, time stamp: 0x34a61d00Faulting module name: ucrtbase.dll, version: 10.0.26052.1000, time stamp: 0x6119e56cException code: 0xc0000005Fault offset: 0x00000000000ee6b0Faulting process id: 0x1F34Faulting application start&nb

    :)
     
    Alec McNeely, Feb 14, 2024
    #1
  2. Namslas90 Win User
    Namslas90, Feb 17, 2024
    #2
  3. Anne Ros Win User
    Windows Explorer Crash

    Thank you for your reply. If the above steps did not work, let's try another workaround. You can try restarting your Windows Explorer from the Task Manager and see if it will resolve the issue. Follow the steps below:

    • Open Task Manager.
    • Click the drop-down arrow beside More details.
    • Under Processes tab, look for Windows Explorer from the list.
    • Select Windows Explorer, right-click on it and select Restart.

    After doing so, open Windows Explorer and see if it will crash again.

    Let us know if you need further assistance.
     
    Anne Ros, Feb 17, 2024
    #3
  4. vinceip Win User

    Explorer crashes when opened or when right click.

    Explorer Crash FIX!


    Our old Dell Inspiron N5110 got this problem also.
    Taskbar keeps refreshing. Thanks many hints from guys above pointed me the direction to fix it.
    From Reliability History Monitor I found Explorer keeps crashing because of IDTNC64.CPL (type reliability history at Start)
    1. the issue was from IDTNC64.cpl, the sound driver,
    but I could not successfully to uninstall it from device manager nor control panel or rename the file or the folder.
    2. uninstalled High Definition Audio Device few times, problem remain
    3. tried to uninstall within Control Panel > Program file, yet Control Panel only open 2, 3 seconds then closed automatically.
    4. finally solved Control Panel shut down problem by going to msconfig>services>and disable Windows Error Reporting Service. see below sequence:
    Click window + R keys, type msconfig, Enter to open msconfig, click Services Tag and look for Windows Error Reporting Service. Unchecked it, then apply, ok then reboot system when it suggests.
    5. After this, open Control Panel by clicking Start > type Control Panel. Then my Control Panel open and stay put, won't shut down by itself.
    6. In Control Panel > Programs > I found IDT Audio and successfully to uninstall it.
    7. No more taskbar refresh or Windows Explore shut down after uninstalled IDT and Sound still works great!!!
    8. repeat step 4 to check Windows Error Reporting Services by clicking it. OK then follow system suggestion to reboot.
    9. Control Panel still able to open and remain open. Sound still works and no more refresh.
    10. From Reliability History monitor found no more Windows Explorer crashing.
    I am happy and hope above steps help
     
    vinceip, Feb 17, 2024
    #4
Thema:

Explorer crashes when opened or when right click.

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