Windows 10: Everytime i boot up my computer it bring me to a blue screen that says "Select account"

So before this happened I had a notification for a windows update I think? Because I didnt really paid attentionThen I click shut down and update. I assume after the update was done I was away when it was updating, I saw my computer still on instead of shutting down and see a black screen that says "Preparing automatic repair". And after that it bring me to a blue screen which says "Select accountChoose an account to continue." on the top of the screen, my account name right below it, and "Forgot your password or don't see your account?" at the bottom of the screen.So I clicked on my accou

:)

 

Laptop loads to Windows 10 logo then blue screen and shuts off

shadowthefire,

What brand/model laptop is this?

Try the following:

Step 1: Make sure the computer is shut down, and press the Power Button to turn the computer on.

Step 2: As soon as you see the rotating loading circle, press and hold the Power Button until the computer shuts off again.

Step 3: Repeat this process 2 or 3 times until you see the following on the screen: Preparing Automatic Repair
Let the computer boot to the Automatic Repair screen.

Step 4: The next screen (blue) goes to: Choose Account to continue
Select your account, enter your Password, and press: Continue

Step 5: A Diagnosing your PC screen appears, and it takes you to the screen for: Automatic Repair

Step 6: Here you can click Restart, or, Advanced Options
Step 6.1: Select: Restart

Allow the computer to go through the routine, and see if it solves the issue.

If the problem still exists, go back to Step 1 through Step 6.

Step 6.2: This time, click: Advanced Options

Step 7: In the Choose an Option screen, select: Troubleshoot

Step 8: At the next screen, select: Advanced Options

Step 9: Last, select: Startup Repair (Used for problems that keep Windows 10 from loading)

Please provide an update.

 

Blue Screen

Hi,





Blue screens could be caused by problems with your computer’s hardware or with its driver. Still, we
would like to know more about the issue. Please clarify the following:

• Did you get a STOP code?
• Did you install any hardware or driver recently?

For basic troubleshooting steps to resolve blue screen errors, we suggest checking out this
article and simply follow the steps.



Feel free to contact us if you need further help.

 

Computer having trouble booting and waking up from Sleep Mode

If you try Step 6, and all you see is a blank screen, try this:

Step 1: Make sure the computer is shut down, and press the Power Button to turn the computer on.

Step 2: As soon as you see the rotating loading circle, press and hold the Power Button until the computer shuts off again.
Step 3: Repeat this process 2 or 3 times until you see the following on the screen: Preparing Automatic Repair
Let the computer boot to the Automatic Repair screen.
Step 4: The next screen (blue) goes to: Choose Account to continue
Select your account, enter your Password, and press: Continue
Step 5: A Diagnosing your PC screen appears, and it takes you to the screen for: Automatic Repair
Step 6: Here you can click Restart, or, Advanced Options
Step 6.1: Click: Advanced Options
Step 7: In the Choose an Option screen, select: Troubleshoot
Step 8: At the next screen, select: Advanced Options
Step 9: Last, select: Startup Settings
Please provide an update.