Windows 10: Every time I try to troubleshoot it says “ we can’t open this ms-windows-store link”

Discus and support Every time I try to troubleshoot it says “ we can’t open this ms-windows-store link” in Windows 10 Gaming to solve the problem; It happens whenever I click run in “network and internet & bluetooth... Discussion in 'Windows 10 Gaming' started by dam z, Jun 11, 2024.

  1. dam z Win User

    Every time I try to troubleshoot it says “ we can’t open this ms-windows-store link”


    It happens whenever I click run in “network and internet & bluetooth

    :)
     
    dam z, Jun 11, 2024
    #1

  2. Windows 10 Store not opening saying "You'll need a new app to open this ms-windows-store"

    Hi,

    Thank you for posting your query on Microsoft Community. We are sorry for the inconvenience caused.

    I see that you are facing issues with the Windows Store and it won’t open and getting error message saying that

    "You'll need a new app to open this ms-windows-store".

    Follow the below methods and check if it helps,

    Method 1: Reset the Windows store

    I would suggest you reset the Windows app store and check if it helps to resolve the issue.

    • Press Windows Key + R.
    • Type, "WSReset.exe" and hit enter.
    Method 2: Run the Windows App Troubleshooter

    I suggest you to download and run the app troubleshooter from the below link and check if it helps.

    Fix problems with apps from Microsoft Store - Microsoft Support

    Also refer the link on You'll need a new app to open this - ms-windows-store replied by
    sreesiv on August 8 2015,

    Redirecting

    Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.
     
    Anup Karkal, Jun 11, 2024
    #2
  3. Windows 11 Saying i need a app for ms-windows-store-link and for ms-gaming-overlay-link

    Dear,

    I've installed Windows 11 Pro, i've run a couple of NFC /scannow's and RestoreHealth, etc. They all output everything is fine...

    HOWEVER. Every time i open a videogame i get a notification saying i need a app to open ms-gaming-overlay-link... (I don't know?).
    When i want to open the Microsoft Store i get the notification i need the app MS-Windows-Store-Link...

    I can not find a solution on the internet.

    Where the hell does this error comes from?

    PS: I'm not able to open the MS Store at all!
     
    Tom van Amelsvoort, Jun 11, 2024
    #3
  4. Every time I try to troubleshoot it says “ we can’t open this ms-windows-store link”

    Windows Store not opening...!!!"You'll need a new app to open this ms-windows-store".

    Hi Vimal,

    This issue might occur due to corrupted Windows store settings. As you have tried with different troubleshooting steps with no avail, I suggest you to try the below methods and check if this helps.

    Method 1:


    • Press Windows + X keys on the keyboard, select
      Command prompt (admin).

    • Enter the below commands one by one and hit Enter key. These commands will check and repair if there are any corrupted Windows files

      Dism /online /cleanup-image /restorehealth

      Sfc /scannow
    Method 2: I suggest you to check with the system Date, time and Time zone
    is set correct.

    Follow the steps to set the date and time:

    • Type “Date and Time” in the search bar.
    • Click Change date and time button.
    • Click Apply and Ok to save the date and time.
    Note: Click on the Time Zone tab to check the Time Zone.

    Method 3: I suggest you to Disable Proxy Settings

    Windows Store apps won't work properly if you are using a proxy server. You may disable the proxy server and check.

    Follow the below steps.

    • Press Windows Key + R to open run command, type
      inetcpl.cpl
      .
    • Under Internet Options, go to
      Connections
      tab.
    • c. Click on the LAN Settings button.
    • Then uncheck the option Use a proxy server for your LAN.
    • Click Apply.
    Kindly let us know if you need any further assistance with Windows. We are glad to assist you.

    Thank you.
     
    ThofikhAhamad, Jun 11, 2024
    #4
Thema:

Every time I try to troubleshoot it says “ we can’t open this ms-windows-store link”

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