Windows 10: every time I click on one of my children's names on Family Safety - it spins, and sticks. I...

my husband and I use the family safety app. I'm logged in as him on my phone. everytime I try to access one of the kid's accounts - it freezes. I can access the other account. very frustrating.

:)

 

Family Safety weekly report being CC'd to my children

Hi,

As the information of Family Safety Report are going to children by default, we would like you to do a refresh on the child account and see if the issue persists.

To remove/re-add a child account, please follow the steps below:

1. Sign in to Family Safety using the parent account.

2. Click Manage list of Family Members.

3. Select the child account, and then click Remove. Click Remove to confirm.

Please refer the below link on removal or turn off the family features:

Leave family group or remove members - Microsoft Support

After troubleshooting, we would suggest you to add the children account. The reports will not be CC to children.

The below link will help you to add your children's account:

View device and app use with Family Safety activity reporting - Microsoft Support

For more information on Family Safety Account on Windows 10, please refer to the below link:

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If the issue still persist, we would suggest to write back to us with the results for the above steps provided, we will be happy to assist you.

Thank you.

 

Windows 10 Family Safety Requires Children To Have A Microsoft Account?

I agree that young children shouldn't need email addresses in order to use Microsoft Family Safety (now known as "Microsoft Family).

For those of you who agree that this new requirement should be changed, you can let Microsoft know via my suggestion here at https://windows.uservoice.com/ . Microsoft uses uservoice.com to solicit feedback.

"Allow Windows 10 Family Safety account for children without an email
address or credit card"

Currently, this suggestion has nearly 200 votes and is in the top 10 ideas for "Security, Privacy and Accounts". With more votes, hopefully Microsoft will notice.

 

Family Safety is not updating new downloaded apps or showing screen time used,

Hi, I’m Nicole, I’ll be happy to help you out today.

It sounds like you have already tried several troubleshooting steps, but here are a few additional suggestions that may help:

Ensure that Family Safety is up-to-date: Make sure that the Family Safety feature is updated to the latest version. You can check for updates in the Microsoft Store.

Check the Family Safety settings: Make sure that the Family Safety settings are configured correctly. You can access the Family Safety settings by going to Settings > Accounts > Family & other users.

Use the Microsoft Edge browser: Encourage your children to use the Microsoft Edge browser instead of other browsers. The Family Safety feature may not work as well with other browsers.

Check the activity report: The activity report can provide more detailed information about your children's screen time and app usage. You can access the activity report by going to account.microsoft.com/family and signing in with your Microsoft account.

Allow time for updates: It can take some time for Family Safety to update with new app information and screen time data. Make sure to wait at least 24 hours after downloading a new app or using the computer before checking the data in Family Safety.

I hope these suggestions are helpful in resolving your issue. Good luck!