Windows 10: event id 7031 and 7023

Discus and support event id 7031 and 7023 in Windows 10 Gaming to solve the problem; So i recently have been having some issues with my pc always crashing and then restarting itself for no reason but i always see these event id 7031 and... Discussion in 'Windows 10 Gaming' started by yair lavie, Nov 10, 2024.

  1. YAIR LAVIE
    yair lavie Win User

    event id 7031 and 7023


    So i recently have been having some issues with my pc always crashing and then restarting itself for no reason but i always see these event id 7031 and 7023 together, so I checked and saw a post about it and this link was sent in itlinkI wanted to give it a shot but I don't know which information to fill in can somebody tell me what to search for the information?

    :)
     
    yair lavie, Nov 10, 2024
    #1
  2. ROHIT CHETTRI
    Rohit Chettri Win User

    Event ID 7031 showing up in Event Viewer

    Hi,

    Sorry for the delay in replying.

    Thank you for posting your query at Microsoft community. If you are still facing the issue, I would like to inform you that Event ID 7031 usually pops up if we have any issues with any drivers.

    First of all I would suggest you to visit the manufacturer website and download and install all the latest drivers and check if it helps.

    For additional information, please have a look at this articles:

    Event ID 7031 — Service Stop Operations

    Event ID 7031: Service Crash

    Hope the information provided was helpful and do let us know if you need any assistance in the future. We will be glad to help.
     
    Rohit Chettri, Nov 10, 2024
    #2
  3. ARUL_D
    Arul_D Win User
    Same sequence of Event ID: 7031 errors show up in my event log daily.

    Hi,

    Thank you for posting your query at Microsoft community. If you are still facing the issue, I would like to inform you that Event ID 7031 usually pops up if we have any issues with any drivers.

    First of all I would suggest you to visit the manufacturer website and download and install all the latest drivers and check if it helps.

    For additional information, please have a look at this articles:

    Event ID 7031 — Service Stop Operations

    Event ID 7031: Service Crash

    Hope the information provided was helpful and do let us know if you need any assistance in the future. We will be glad to help.
     
    Arul_D, Nov 10, 2024
    #3
  4. KLL_53
    KLL_53 Win User

    event id 7031 and 7023

    Same sequence of Event ID: 7031 errors show up in my event log daily.

    Arul_D,

    To perform the operation described in your reference material above:

    [Event ID 7031 — Service Stop Operations]

    you have to know the service name.

    ====

    I have the same sequence of 4 event 7031's, each saying the source is "Service Control Manager".

    I see no service or driver with a name resembling any of the following:

    • Sync Host_Session1 (service)
    • Contact Data_Session1 (service)
    • User Data Storage_Session1 (service)
    • User Data Access_Session1 (service)
    Got any troubleshooting ideas?
     
    KLL_53, Nov 10, 2024
    #4
Thema:

event id 7031 and 7023

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