Windows 10: Event ID 5038 Audit Failure for avamsi.dll Avira

Discus and support Event ID 5038 Audit Failure for avamsi.dll Avira in AntiVirus, Firewalls and System Security to solve the problem; I have recently noticed an "Audit Failure" event in the Event Viewer, that comes up a few times every day, and seemingly always regarding the exact... Discussion in 'AntiVirus, Firewalls and System Security' started by Tina S._263, Feb 16, 2025.

  1. TINA S._263
    Tina S._263 Win User

    Event ID 5038 Audit Failure for avamsi.dll Avira


    I have recently noticed an "Audit Failure" event in the Event Viewer, that comes up a few times every day, and seemingly always regarding the exact same fileEvent ID: 5038File Name: \Device\HarddiskVolume3\Program Files\Avira\Endpoint Protection SDK\amsi\x64\avamsi.dllError Message: Code integrity determined that the image hash of a file is not valid. The file could be corrupt due to unauthorized modification or the invalid hash could indic

    :)
     
    Tina S._263, Feb 16, 2025
    #1
  2. MANSON - MSFT
    Manson - MSFT Win User

    Security Audit Failure Event 5038 CloudStorageWizard

    Hello tocguy001，

    Welcome to Microsoft Community.

    Have you ever installed OneDrive, Google Drive or other similar Web cloud software/services on your computer before? This CloudStorageWizard.exe appears to be a third party cloud service software. I recommend that you click Search on the taskbar, type in "Control Panel" and open it, then find and open "Programs and Features" and see if there is any software with the name (or containing) CloudStorageWizard installed on your computer.

    Regarding security audit failure, event 5038 is an error that the hash value of the file is invalid. We can find the software and delete it to solve the error.

    Your patience and cooperation are highly appreciated. We look forward to hearing from you.

    Best Regards,

    | Microsoft Community Support Specialist
     
    Manson - MSFT, Feb 16, 2025
    #2
  3. DENCAL
    dencal Win User
    dencal, Feb 16, 2025
    #3
  4. EAGLE51
    Eagle51 Win User

    Event ID 5038 Audit Failure for avamsi.dll Avira

    Windows Defender & Event ID 5038

    Hey dencal,
    Thanks, I had seen that post and tried those, but forgot to mention it. I turned Safe Boot off and deleted the pagefile.sys last night and just now manually checked updates and Defender updated with no Event Id 5038. Now to turn Safe Boot back on and see if it the Event Id 5038 comes back.

    Note: With no Event Id 5038 that xxxxxx.sys file actually shows up in the C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{xxxxx-xxxx-xxxx-xxxx-xxxxx} folder (where it didn't before) and no MpEngineStore folder is created or left in C:\Windows\System32
     
    Eagle51, Feb 16, 2025
    #4
Thema:

Event ID 5038 Audit Failure for avamsi.dll Avira

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